State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valerie Manasco
March 13, 2026
5
out of
5
rating by Valerie Manasco
"Thank you all at State Farm. I have always had best experience with all of you & today I so Thank Rebecca Seal for all her help at last minute! Wonderful people 🥰"
We responded:
"Valerie, thank you for your wonderful feedback! I'm happy to hear that Rebecca and our team were able to assist you, especially on short notice. We appreciate your trust and are here whenever you need us. Let us know if there's anything else we can do for you!"
KITA CARROLL
March 13, 2026
5
out of
5
rating by KITA CARROLL
"I've been with State farm for years and my experiences have been great and customer service always been very helpful in assisting me with all questions I have I appreciate the service!"
Talley F
March 12, 2026
5
out of
5
rating by Talley F
"Rebecca was wonderful to work with. I was in the market for trading in my truck for a new one. She did a great job giving me a quote on some vehicles I was interested in purchasing. When I did finally make the purchase, she helped me get everything finalized and quickly sent out the new insurance card. She was great to answer every question I had and was very knowledgeable. I've been with these guys for several years now and they've been great. Thanks!"
We responded:
"Thank you, Talley! I'm glad to hear that you received excellent support. It's wonderful to know that you were assisted with quotes and received your new insurance card quickly. We appreciate your loyalty over the years and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Emily Moore
March 12, 2026
5
out of
5
rating by Emily Moore
"I had such a great experience working with Shelia Roberts at Alex Baldwin State Farm! She went above and beyond to help me review and update my insurance. She actually took the time to call me personally because she knew I needed to make some changes, and that meant a lot. Shelia was incredibly kind, personable, and easy to talk to. She explained everything clearly and made sure I understood my options so I could make the best decision for my family. On top of that, she helped me save money while improving my coverage, which is a huge win! It’s rare to find someone who truly cares about helping people instead of just selling a policy. Shelia made the whole process smooth, stress-free, and honestly even enjoyable. If you’re looking for someone who will take care of you, listen, and make sure you’re getting the best coverage possible, I highly recommend reaching out to Shelia at Alex Baldwin State Farm! ⭐ 10/10 experience!"
We responded:
"Thank you, Emily, for sharing your wonderful experience! I'm delighted to hear that Shelia provided such exceptional service and made the process enjoyable for you. It's fantastic that she could assist you in updating your insurance while also saving you money. We truly value your recommendation and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Sturm Wyatt
March 10, 2026
5
out of
5
rating by Sturm Wyatt
"Shelia was extremely kind and helpful. She connects on a personal level to who she talks to and explains things extremely clearly. Gives a human touch unlike most other insurances making you feel cared for from beginning to end."
We responded:
"Hey, Sturm! Thank you for sharing your experience with Shelia. We're happy to hear she was kind, helpful, and took the time to explain everything clearly while connecting with you on a personal level. We appreciate you mentioning the help with accident, property, auto, and renter's coverage, and we're glad the claims process felt quick and easy and that our team was reachable when needed."
Marion Ball
March 6, 2026
5
out of
5
rating by Marion Ball
"Recently had the pleasure of speaking with Jazmin at State Farm Insurance regarding my homeowner's insurance, and I cannot say enough good things about the experience. We had believed our policy was set up on auto pay, but it turned out that it wasn't. Situations like that can easily become stressful, but Jazmin handled everything with such kindness, professionalism, and patience. She took the time to clearly explain what had happened and helped get everything sorted out quickly and smoothly. What really stood out was how genuinely helpful and understanding she was throughout the entire conversation. It's rare these days to receive customer service that feels so personal and caring. Thanks to Jazmin, what could have been a frustrating situation turned into one of the best customer service experiences I've had in a very long time. She truly represents State Farm well, and I'm very grateful for her help. I hope her hard work and dedication are recognized-she absolutely deserves"
We responded:
"Thank you, Marion, for taking the time to share your experience with us! I am truly delighted to hear that Jazmin provided you with such exceptional service and made the entire process smooth and stress-free for you. Her dedication and professionalism are genuinely valued here, and it’s wonderful to know that she was able to assist you so effectively. If you ever find yourself in need of assistance in the future, please do not hesitate to reach out to us. We are always here to help and support you in any way we can!"
Canaan
March 3, 2026
5
out of
5
rating by Canaan
"Rebecca was extraordinary thorough in explaining my policy and changes. Making sure I had and understood the exact coverage I needed. 6/5 stars"
We responded:
"Canaan, thank you for your fantastic feedback! I'm happy to hear that Rebecca was able to provide such a thorough explanation of your policy and coverage. Our team is dedicated to ensuring you have the information you need. Let us know if there's anything else we can assist you with!"
Jackie Pipes
March 2, 2026
5
out of
5
rating by Jackie Pipes
"Taylor was knowledgeable and kind, she helped me narrow down my options and find the best policy for my situation. While working through options there was a small system error that delayed the process, Taylor wrote down my information and promptly called me back as soon as the system was back up and running."
We responded:
"Thank you for your review, Jackie! I'm happy to hear that Taylar was able to assist you effectively and guide you to the right policy. I apologize for the system error, but I'm glad Taylar's quick follow-up made the process smoother for you. If you have any more questions or need further assistance, feel free to reach out!"
Adam Sellers
February 27, 2026
5
out of
5
rating by Adam Sellers
"Sheila is always the most courteous person to do business with, delightful to speak with, most helpful in every way to help me understand coverage."
We responded:
"Adam, thank you for your wonderful feedback! I'm happy to hear that Shelia has been courteous and helpful in explaining your coverage. We appreciate your trust in us and are here for any future questions or needs. Thanks for choosing us!"
Tanya McBryde
February 25, 2026
5
out of
5
rating by Tanya McBryde
"I called State Farm this morning to follow up on a change made earlier this month and Brittany was so cheerful and happy to help me out and confirm everything was good to go! I have only had the very best experience with Alex's office, but definitely wanted to shout out to Brittany for her great customer service today!! 5 stars!!!!"
We responded:
"Thank you for your wonderful feedback, Tanya! I'm delighted to hear that Brittany provided such cheerful and helpful service. Our team is dedicated to ensuring a positive experience, and it's great to know we've met your expectations. Let us know if there's anything else we can assist you with!"
Rebecca Blount
February 24, 2026
5
out of
5
rating by Rebecca Blount
"Jason is always responsive and cares about his customers."
We responded:
"Thank you for your review, Rebecca! I'm glad to hear that Jason's responsiveness and care have made a positive impact. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
S K Champion
February 23, 2026
5
out of
5
rating by S K Champion
"Alex Baldwins State Farm ofc is exceptional! Alex is stellar and agent Rebecca Seal is to be commended! She has impressed me with her knowledge of services and knows details of coverage very well. She delivers with kindness and professionalism! You can't go wrong with them on your side. I highly recommend them."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that you had such a positive experience with our office. Rebecca and I are dedicated to providing knowledgeable and professional service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Tami
February 23, 2026
5
out of
5
rating by Tami
"Super nice folks who are always willing to help. Thank you Sheila 😊"
We responded:
"Thank you, Tami! I'm glad to hear that you find our team helpful and friendly. Sheila and the rest of us are always here to assist you with anything you need. Thanks for choosing us!"
Kevin Wilhelm
February 22, 2026
5
out of
5
rating by Kevin Wilhelm
"Brittany did an excellent job assisting me."
We responded:
"Thank you, Kevin! I'm happy to hear that Brittany provided you with excellent assistance. Our team is dedicated to delivering top-notch service, and your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
Ralph Bratton
February 20, 2026
5
out of
5
rating by Ralph Bratton
"Rebecca was terrific! Extremely polite, knowledgeable and was able to help me right away. Great service!"
We responded:
"Thank you, Ralph! I'm happy to hear that Rebecca provided you with such excellent service. Her politeness and knowledge are truly valued in our office. If you need anything else, feel free to reach out!"
Emily Brown
February 19, 2026
5
out of
5
rating by Emily Brown
"I had a wonderful experience with this office! From the moment I called, I felt well taken care of. I talked to Rebecca and she was able to answer my questions in a clear and friendly way. It is refreshing to interact with a personable and professional team!! I highly recommend this office!"
We responded:
"Thank you for your review, Emily! I'm glad to hear that Rebecca and the team made your experience a positive one. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Kim Williams
February 19, 2026
5
out of
5
rating by Kim Williams
"Great service as usual."
We responded:
"Thank you, Kim! I'm happy to know you consistently enjoy our service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
kirsten orange
February 19, 2026
5
out of
5
rating by kirsten orange
"Taylar was extremely helpful and knowledgeable. She was kind and willing to help with anything! It was a pleasure working with her!"
We responded:
"Thank you, Kirsten! I'm happy to hear that Taylar provided such helpful and knowledgeable service. It's great to know she made your experience a pleasant one. If there's anything else we can assist you with, feel free to reach out!"
Donna Bussie
February 17, 2026
5
out of
5
rating by Donna Bussie
"Wonderful very professional and thoughtful answered all my concerns and questions provided the documents I needed for my new policy this firm is great fit good job!"
We responded:
"Thank you, Donna! I'm happy to know you found our service professional and thoughtful. It's great that we could address your concerns and provide the necessary documents for your new policy. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Blake Henson
February 16, 2026
5
out of
5
rating by Blake Henson
"Ariel was great and helped me with everything and made the process so easy. We both agreed that State Farm should give customers free razorback baseball tickets lol Thanks!!"
We responded:
"Blake, thank you for sharing your experience! I'm happy to hear that Ariel made everything easy for you. Your suggestion about the baseball tickets gave us a good laugh! If there's anything else we can assist you with, just let us know."
L C
February 14, 2026
5
out of
5
rating by L C
"Very helpful"
We responded:
"Thank you, L C! I'm glad you found our service helpful. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
Brandi Lane
February 10, 2026
5
out of
5
rating by Brandi Lane
"Shelia was the best!! Super helpful and friendly and got my new renters insurance policy put in place!"
We responded:
"Thank you, Brandi! I'm so happy to hear that Shelia was able to assist you with your insurance policy. Our team is dedicated to providing friendly and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jeffrey Bradbury
February 10, 2026
5
out of
5
rating by Jeffrey Bradbury
"Extremely friendly, helpful, and efficient. Could not have been better. Thanks!"
We responded:
"Thank you, Jeffrey! I'm happy to know you found our service friendly and efficient. We appreciate your feedback and are here whenever you need us. Let us know if there's anything else we can do for you!"
Justin Roberts
February 5, 2026
5
out of
5
rating by Justin Roberts
"Shelia was awesome! Made my windshield claim quick and painless, even had some pointers on the replacement process that she went through recently. This is a great office, everyone I’ve dealt with over the years has been knowledgeable and friendly. If you’re not with these guys you should switch over pronto."
We responded:
"Thank you, Justin! I'm happy to hear that Shelia made your windshield claim process smooth and provided helpful advice. Our team takes pride in being knowledgeable and friendly, and it's wonderful to know you've had such positive experiences with us over the years. If you ever need anything else, just let us know!"
greg hart
February 4, 2026
5
out of
5
rating by greg hart
"sooo nice, knowledgeable and helpful!!!!!"
We responded:
"Greg, thank you for your wonderful feedback! I'm happy to know you found our service nice, knowledgeable, and helpful. Let us know if there's anything else we can assist you with!"