State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Blanton
June 23, 2026
"Kyle Guion was exceptional at helping me through the whole process. Will always use him moving forward."
Jim Fletcher
June 23, 2026
"Rebecca did a great job in reviewing my policies!! Feel real good about my insurance!!"
Nicolas Kinder
June 22, 2026
"Horrible. Answered questions before I could ask them. No one should be that friendly. Very unusual."
Joy Fenley
June 22, 2026
"Called from dealership on Saturday morning phone went to 800 line but immediately received return call from Sheila. She quickly and happily added our new vehicle and removed the old . She also answered multiple questions and offered me additional services I had not considered. Team Alex is the best!!"
Erick Reyes
June 19, 2026
"Super fast and friendly great team to have"
David Roe
June 18, 2026
"A great agency with awesome agents. They know their stuff and arent pushy."
Sandra Bratton
June 17, 2026
"Will not return calls. My son's truck has been in shop 10 months and they refuse to fix it correctly. Have made multiple phone calls and emails..NO ANSWER.. just left on hold ETERNALLY. Fixing to go sit in his office until we get answers. I co signed for the truck. Very poor business practice. Will not return the shop owners calls or emails either. Claims won't tell us what we need."
Alma C
June 15, 2026
"Should you be seeking insurance, this establishment comes highly recommended. They are known for offering the most competitive pricing and, more significantly, exceptional customer service. We wholeheartedly endorse their services."
Createalways
June 15, 2026
"Working with their office has been great"
christian batteau
June 15, 2026
"We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our commercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months."
Sherry Patrick
June 12, 2026
"Kendra was very helpful today. Great service from State Farm!"
"Thank you, Sherry! I'm happy to hear that Sheila provided you with friendly and efficient service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Alan Thomason
June 11, 2026
"I have always worked with Shelia Roberts over the phone for vehicle insurance. She is always friendly, helpful, and very knowledgeable. A pleasure to work with!"
"Thank you, Alan! I'm so glad to hear that Shelia has been friendly and helpful with your insurance needs. We appreciate your kind words and are happy to have you as part of our office family. Let us know if we can help with anything else!"
Almamy Soumah
June 11, 2026
"Thank you Rebecca and Mari
Thank you for your patience and hard work"
"Almamy, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca and Mari were able to assist you with patience and dedication. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Carol Epperley
June 11, 2026
"Quick and efficient"
"Carol, thank you for taking the time to leave us a review! I'm happy to hear that you found our service quick and efficient. We aim to make things as smooth as possible for you. Let us know if we can help with anything else!"
Amanda White
June 11, 2026
"Sheila is the absolute best!! She totally took care of all of my needs and answered all of my questions!"
"Amanda, thank you for your wonderful feedback! I'm happy to hear that Rebecca was able to assist you so effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Monica Thomason
June 11, 2026
"Sheila was very professional and so friendly to work with. Got us fixed up while on the road to pick up a new vehicle. Thanks so much!!"
"Monica, thank you for taking the time to leave us a review! I'm happy to hear that Sheila was able to assist you so professionally and make your experience a positive one, especially while you were on the road. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Whit Whit Lou Lou
June 10, 2026
"I would like to express my sincere gratitude and appreciation for the outstanding service I received throughout the process of switching my insurance coverage to your company.
Making a change in insurance providers can often feel overwhelming and uncertain, especially when navigating new policies, coverage options, and paperwork. However, your team made the entire transition smooth, straightforward, and stress-free. From the initial consultation to the final setup of my new policy, every step was handled with professionalism, patience, and genuine care.
I was particularly impressed by the clear communication and willingness of your representatives to answer my questions and explain my coverage options in detail. Their knowledge and attention to detail helped me feel confident that I was making the right decision for my insurance needs.
The onboarding process with the new policy was efficient and well-organized, and I appreciated how seamlessly everything was coordinated. It is refreshing to work with a company that values customer service and takes the time to ensure clients feel informed and supported.
Overall, my experience has been extremely positive, and I am very pleased with my decision to switch my insurance coverage to your company. Thank you for your excellent service, dedication, and commitment to customer satisfaction. I look forward to continuing my relationship with your company and would gladly recommend your services to others seeking reliable insurance coverage.
With sincere appreciation,
Whitney Jennings"
"Thank you, Whitney, for sharing your experience with us! I'm so glad to hear that our team made your transition to our insurance coverage smooth and stress-free. We strive to provide clear communication and support, and it's wonderful to know that you felt informed and confident throughout the process. Your kind words about our service mean a lot to us, and we're thrilled to have you as part of our office family. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Don't hesitate to reach out if you need anything else!"
Mark Cochran
June 10, 2026
"Friendly professional service!"
"Hey, Mark! Thank you for the review. We're glad you had a friendly and professional experience with our office. We appreciate the opportunity to help with your homeowners and accident coverage, and we look forward to being here whenever you need us."
Kregg Stafford
June 9, 2026
"Great service with friendly staff! I have been using this agency for a while now and they have always gone above and beyond will my insurance needs!"
"Kregg, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our team and that we've been able to meet your insurance needs. We appreciate your support and look forward to continuing to serve you. Let us know if we can help with anything else!"
Stephanie Blackmore (Queen sassy momma)
June 9, 2026
"Awesome"
"Stephanie, thank you for the 5 stars! I'm happy to know you had an awesome experience with us. Let us know if we can help with anything else!"
Ronnie M
June 8, 2026
"Been working with Brittany - very carting and knowledgeable team member."
Quin Minton, Jr.
June 8, 2026
"Shiela was great to work with."
Carrie Sibert
June 5, 2026
"Always friendly and respectful.... Thank you Mari"
Bill Williams
June 5, 2026
"By phone, the encounter was very pleasant and informative, all problems were resolved in a very pleasant and cheerful manner"
Annette French
June 4, 2026
"Jessica was very helpful today. We needed assistance with getting copies of our insurance cards and she sent them within 10 minutes of requesting.
She then assisted us with getting our family on the Stare Farm App for Drive Save and Save. She was very patient and helpful and friendly. We greatly appreciate her assistance today."