State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Tucker
December 19, 2025
"I can’t say enough good things about my experience with Kathryn at State Farm! Switching insurance can usually be such a headache, but she made the entire process seamless and stress-free. She took the time to explain every detail of my policy and ensured I was getting the best coverage for the best price. Her professionalism and follow-through are unmatched. If you want someone who truly cares about her clients, ask for Kathryn!!"
"Thank you, Mike! I'm happy to hear about your positive experience with Kathryn. It's wonderful to know she made the process smooth and stress-free for you. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
B D
December 16, 2025
"Friendly and helpful"
"Thank you for sharing this! I'm happy you found our service friendly and helpful. If you ever need anything else, feel free to reach out!"
Cetoria Petties
December 16, 2025
"Rebeccca was awesome. ! Everytime I have called State Farm has helped me in so many ways. They also have made me feel like they are reliable in many ways . Each person that has helped me has went above and beyond they have even worked with me because most of the time I'm trying to call them while I'm at work and always have a short period of time and they still been patient enough to help me . Which I believe is great customer service so Thank you for all you have done for me !"
"Thank you, Cetoria, for your wonderful feedback! I'm really happy to hear that Rebecca and the rest of the team have been able to assist you effectively, even with your busy schedule. It's our goal to provide reliable and patient service to all our customers. If there's anything else we can do for you, just let us know!"
Peyton Counts
December 9, 2025
"I had the pleasure of working with Eleanor on my claim, and she was so helpful and made this process much less stressful than I could have ever imagined!!! Great service and experience all around!"
"Thank you, Peyton! I'm happy to hear that Eleanor was able to assist you and make the process easier. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Rachel Elvins
December 9, 2025
"I’m beyond impressed with the services I received from Eleanor at Alex Baldwin State Farm. From start to finish, she handled my claim with professionalism, patience, and efficiency. My policy questions were answered promptly, and I was kept in the loop throughout the process. Thanks to Eleanor, what could’ve been a stressful experience was smooth and worry-free. Truly top-tier customer service—thank you for going above and beyond!"
"Thank you, Rachel, for your fantastic review! I'm so happy to hear that Eleanor provided such exceptional service and made your experience smooth and worry-free. Your satisfaction is our priority, and it's great to know we succeeded. If you ever have more questions or need assistance, we're always here to help!"
Gabby
December 6, 2025
"great help and very informative, really helped me understand the best deal for me!! Thanks Alex!"
"Thank you, Gabby! I'm happy to know that I was able to assist you in finding the best deal and provide valuable information. If you have any more questions or need further assistance, feel free to reach out anytime!"
Diana Hasty
December 3, 2025
"They are there wen u need them, this world needs a lot more love n kindness!"
"Thank you, Diana! I'm happy you feel supported by our team. We strive to provide the care and kindness you mentioned. If you ever need anything else, feel free to reach out!"
Talisha Pitts
December 3, 2025
"Shelia Did a wonderful and solved my problem right away. She was very helpful."
"Talisha, thank you for your feedback! I'm happy to hear that Shelia was able to assist you promptly and effectively. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
Janet Pettigrew-Elliott
December 2, 2025
"I'm honored to leave a review on the service I get with State Farm in Fayetteville, AR. My agents are Alec Baldwin and Customer Care Jack Lester. Since I made the change to this office I have been so very relieved at the superior care I've received. Mr. Lester took less than 5min to email a copy of my Renter's Policy Declaration Page! He understood what I needed and was very efficient and handled all of it with speed, accuracy, and a kindness not often found in Customer support relations these days. Mr. Baldwin has set up his team with attributes such as these as I do not believe I've ever had issues with this office. The quotes are accurate and thorough and makes sure his team is very knowledgeable. A+++++ I'll be staying with office for a LONG time. Thank you for making Customer Loyalty so easy!! Kudos!"
"Thank you, Janet, for your wonderful feedback! I'm delighted to hear about your positive experience with our office. It's fantastic that Jack's efficiency and kindness made such an impression, and I'm glad our team has been able to provide the support you need. Your loyalty means a lot to us, and we’re committed to maintaining the high standard of service you’ve come to expect. Let us know if there's anything else we can do for you!"
Kevin Willyard
December 2, 2025
"Great customer service from Sheila!"
"Kevin, thank you for your feedback! I'm happy to hear that Sheila provided you with excellent customer service. Our team is dedicated to ensuring a positive experience for everyone. Let us know if there's anything else we can assist you with!"
Jon Jones
December 2, 2025
"I called today with some questions regarding my bill, and Rebecca was incredibly helpful. She took the time to explain the billing cycle, process, and cost breakdown. She was kind, informative, and made the process easily understandable. Thanks for all your help!"
"Thank you, Jon! I'm happy to hear that Rebecca was able to assist you with your billing questions. Our team is dedicated to providing clear and helpful service, and it's great to know Rebecca made the process simple for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kevin Bennett
December 1, 2025
"Shelia took care of our needs and did it in one call! Excellent service."
"Thank you, Kevin! I'm glad to hear that Shelia was able to assist you so efficiently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jay Tumbleson
December 1, 2025
"Ariel was great fast an easy to deal with I will ask for her in the future"
"Thank you, Jay! I'm happy to hear that Ariel provided you with such efficient and pleasant service. We appreciate your feedback and look forward to assisting you again. If you have any questions or need further assistance, feel free to reach out!"
Chris Bradley
November 27, 2025
"Shelia is awesome! So very helpful and easy to talk to. Made the stressful experience I was dealing with super easy! I could feel her caring and kindness over the phone, they just don't make them like this anymore!"
"Thank you for your wonderful feedback, Chris! I'm delighted to hear that Shelia made your experience easier and provided such caring service. We truly value her dedication to our customers. If you ever need anything else, feel free to reach out!"
dill hull
November 24, 2025
"Sheila was great! Very helpful & friendly. Thanks Sheila!"
"Thank you, Dill! I'm happy to hear that Sheila provided such helpful and friendly service. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Peanut jazzy25#
November 21, 2025
"I highly recommend this Insurance company State Farm Alex Baldwin Office Farmington Arkansas Jack from State Farm Farmington Arkansas been so kind in helping me with an insurance claim. I am so appreciative."
"Thank you! I'm happy to hear that Jack was able to assist you with your insurance claim. Our team is dedicated to providing kind and helpful service. If you ever need anything else, feel free to reach out!"
Diane Torti
November 20, 2025
"Conor was a huge help and very knowledgeable about the State Farm products and services. I was a passive cold call and he was able to secure my business and lower my rates offering better coverage. I highly recommend this agency!"
"Thank you, Diane! I'm happy to hear that Conor was able to assist you with your insurance needs and provide better coverage at a lower rate. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Skylar Luper
November 14, 2025
"Taylar from state farm was very sweet and helpful. Usually you dread these long calls to get set up but she made the whole experience fun!"
"Skylar, thank you for your wonderful feedback! I'm happy to hear that Taylar made your setup experience enjoyable. Our team is dedicated to providing a positive and efficient service. If you need anything else, feel free to reach out!"
Whitney L
November 13, 2025
"Ariel with State Farm was very helpful! She recommended coverages I didn’t know were offered. She took care of everything quickly and correctly"
"Thank you, Whitney! I'm happy to hear that Ariel was able to assist you effectively and recommend the right coverages. Our team is dedicated to providing quick and accurate service. If you have any more questions or need further assistance, feel free to reach out!"
Ruvindu Marisha Perera
November 13, 2025
"Kyle was great and he got me the best deal possible for my auto insurance. He patiently explained everything and walked me through all possibilities."
"Thank you, Ruvindu, for sharing your experience! I'm happy to hear that Kyle was able to assist you with your insurance needs and provide a great deal. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Cliff Hornsby
November 4, 2025
"Natalie was a great at helping me out with my policy questions. She gave me the exact answers I needed and even broke it down so I could understand what I was paying and how it would show up on all future statements."
"Thank you, Cliff! I'm happy to hear that Natalie was able to assist you with your policy questions and provide clear explanations. Our team is dedicated to ensuring you have a smooth experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
Joseph Hooper
October 30, 2025
"I am always pleasantly surprised at the level of customer service given to me by the Alex Baldwin team. Late in the day yesterday, I was in a pinch for a rental car issue for my 18 year old son. Jack Lester, at Alex Baldwin State Farm, told me he understood my concerns, what I would need, and that he would resolve the issues by the next morning which was an acceptable time frame. In fact, I received the email 15 minutes after I hung up the phone. I wish all the companies I do business with would show that they care like Jack did yesterday for me."
"Thank you, Joseph, for sharing your experience! I'm happy to hear that Jack was able to assist you so promptly and effectively. Our team is committed to providing exceptional service, and it's wonderful to know we made a difference for you and your son. If you ever need anything else, feel free to reach out!"
Nick Reed
October 29, 2025
"I’m the customer that always has something go wrong with my account, per usual something went wrong in the account here. I’m used to the run around so I was stressing dealing with them, lucky Teegan (did I spell that right?) answered the phone and gave me no run around, went right to problem solving! Gave me a clear answer, admitted the problem was on their end, apologized and righted the wrong in a 10 minute phone call. In an industry full of BSers, Teegan and this agency are a nice break from the norm! Highly recommend! 👍"
"Thank you, Nick, for sharing your experience! I'm happy to hear that Teegan was able to assist you effectively and provide a straightforward solution. It's great to know that our approach stands out positively in the industry. If you ever need anything else, feel free to reach out!"
Joy Fenley
October 25, 2025
"Everyone is always wonderful!"
"Thank you, Joy! I'm happy to hear that you find our team wonderful. We’re committed to providing great service and appreciate your feedback. Let us know if there's anything else we can do for you!"
Saul De Loera
October 23, 2025
"Eleonor was very helpful, explained all coverages in great detail."
"Thank you, Saul! I'm happy to hear that Eleonor was able to assist you and provide detailed explanations of your coverages. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"