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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Vaughn

Nancy Vaughn

October 4, 2024

5  out of  5
rating by Nancy Vaughn
"Sheila helped me with my truck insurance and did a great job!"
We responded:
"Nancy, thank you for your wonderful review! I'm happy to hear that Sheila did a great job assisting you with your truck insurance. We appreciate your trust in our team and are always here to help with any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Missy Houle

October 4, 2024

5  out of  5
rating by Missy Houle
"State farm insurance is amazing they work with me when I'm a day late on paying my insurance they are always nice and respectful and genuinely care about their customers!!!!"
We responded:
"Missy, thank you for your wonderful review! I'm glad our team has been able to assist you and provide the support you need, even when payments are a bit delayed. We genuinely care about our customers and strive to be respectful and helpful at all times. If you ever need anything else, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Jim Wynn

October 2, 2024

5  out of  5
rating by Jim Wynn
"Just purchased a new (er) vehicle, & Sheila made switching my coverages wonderfully fast & easy. It was a breeze!"
We responded:
"Jim, thank you for your fantastic review! I'm glad Sheila could make the process of switching your coverages so smooth and quick. We appreciate your trust in our office and are here for any future needs you might have. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Brittney Gutierrez

October 1, 2024

5  out of  5
rating by Brittney Gutierrez
"Kathryn was very nice and took care of my policy changes very quickly!"
We responded:
"Thank you, Brittney! I'm glad Kathryn could assist you with your policy changes so efficiently. We appreciate your feedback and are always here to help with any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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James Calvin Huenefeld

September 30, 2024

5  out of  5
rating by James Calvin Huenefeld
"Awesome agency! This place truly cares about people and prioritizes taking care of its customers. Would recommend Alex Baldwin State Farm to anybody who is searching for insurance!"
We responded:
"James, thank you for your wonderful review! I'm glad to know that our agency's commitment to prioritizing and caring for our customers made a positive impact on you. Your recommendation means a lot to us. If you ever need any further assistance or have questions, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Laura Tyler

September 18, 2024

5  out of  5
rating by Laura Tyler
"Everyone at Alex Baldwin, State Farm in Northwest Arkansas are awesome. They’re quick to settle a claim. If you have one they work with everybody no matter what their circumstances are. They’re always there to help people."
We responded:
"Laura, thank you so much for your wonderful review! We're happy to know that our team has been able to assist you quickly and effectively. We strive to be there for everyone, regardless of their circumstances, and it's great to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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John Herriman

September 16, 2024

5  out of  5
rating by John Herriman
"Great Service, I had a meeting with Hollen and he explained all of the options and prices available. Great communicator which is awesome when getting insurance from someone."
We responded:
"John, thank you for the fantastic review! I'm glad to hear that Hollen was able to clearly explain all the options and prices available to you. Communication is key in our business, and it's great to know you appreciated that. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Cassey Walker

September 13, 2024

3  out of  5
rating by Cassey Walker
"Eleanor was so unbelievably helpful throughout our extremely horrible process with State Farm, she went above and beyond more than anything I could have asked for! She kept in contact daily, fought the battles that honestly, wouldn’t have started if it wasn’t for her. She made a very convoluted process easier to understand. Give that girl a raise!! The stars are for you Eleanor. State Farm collectively over this process was poor."
We responded:
"Cassey, thank you for sharing your experience. I'm grateful for your kind words about Eleanor. She truly embodies the dedication and commitment we strive for in our office. I'm happy she could make a challenging process more manageable for you. Your feedback about the overall experience with State Farm is important, and we are committed to addressing any concerns. Please feel free to reach out to our office if you have any further questions or need assistance in the future. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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William X

September 9, 2024

5  out of  5
rating by William X
"Homeowner policy in California and ins. now in Arkansas for my car. Interesting process. Thanks Drew."
We responded:
"William, thank you for your positive review! I'm glad to hear that Drew was able to assist you with your homeowners policy in California and car insurance in Arkansas. We appreciate your business with us. If you have any further questions or need assistance in the future, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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kyle doll

September 5, 2024

5  out of  5
rating by kyle doll
"Attentive and fast to respond on any requests!"
We responded:
"Kyle, thank you for your kind words! I'm glad you found our team attentive and quick to respond to your requests. We're always here to help with any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of John Onyeyiri.

John Onyeyiri.

September 5, 2024

5  out of  5
rating by John Onyeyiri.
"Ariel was able to help with the questions I had about getting a discount and was very patient with my inquiries. Houston was also great with getting me onboarded with State Farm. Alex has assembled a great team of people who provide great service!"
We responded:
"John, thank you for your wonderful review! I'm glad to hear that Ariel was able to assist you with your questions and that Houston made your onboarding process smooth. Our team strives to provide excellent service, and it's great to know that their efforts are appreciated. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Cody Tozier

September 4, 2024

5  out of  5
rating by Cody Tozier
"Best customer service I’ve had with any insurance agent."
We responded:
"Cody, thank you for your kind words! I'm happy you had a great experience with our customer service. We're here to help with any future needs you may have. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Valerie “Jewellz” Manasco

Valerie “Jewellz” Manasco

August 30, 2024

5  out of  5
rating by Valerie “Jewellz” Manasco
"I Thank you so much Ariel an State Farm team for All their help! Amazing team of folks who go out of their way to help an get you the best insurance rates an savings💯"
We responded:
"Thank you, Valerie! We're happy that Ariel and our team could assist you and help you find the best insurance rates and savings. Your appreciation means a lot to us. If you need anything else, we're here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Olivia Matthews

August 28, 2024

5  out of  5
rating by Olivia Matthews
"Mrs. Shelia was very sweet and informative when I called about my policy change. She also informed me of other policies available for me to consider for future. She’s a very good representative of the jingle….Like a good neighbor, State Farm is there!"
We responded:
"Olivia, thank you for your wonderful review! I'm happy to hear that Shelia was able to assist you with your policy change and provide information on other policies. She truly embodies the spirit of our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Lonell Ward

August 28, 2024

5  out of  5
rating by Lonell Ward
"Drew is so kind, professional and always willing to help!"
We responded:
"Lonell, thank you for your kind words about Drew. I'm glad to know he has been professional and helpful. If you need any further assistance, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Timothy Lyons

August 27, 2024

5  out of  5
rating by Timothy Lyons
"Shelia from State Farm is very pleasant to talk to. You can tell she is caring and compassionate and genuine. I feel completely at ease knowing she has me covered."
We responded:
"Thank you, Timothy, for your wonderful review. I'm glad to hear that Shelia made you feel at ease with her caring and compassionate nature. We appreciate your business and are here for any future needs or questions. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Matt Barber

Matt Barber

August 23, 2024

5  out of  5
rating by Matt Barber
"Alex and the team have always been responsive and answered all our questions. Privileged to work specifically with Hollen, who is a respectful, committed, hard-working, and knowledgeable agent. He’s been a blessing and trustworthy friend for our family! Thankful for this State Farm team and their care."
We responded:
"Thank you for the great rating, Matt!"
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Shelly Michalk

August 22, 2024

5  out of  5
rating by Shelly Michalk
"Sheila was so informative!! You guys are always so nice and extremely helpful! You rock!!"
We responded:
"Shelly, thank you for your kind words! I'm glad Sheila was able to provide you with the information you needed. Our team always strives to be helpful and friendly. We appreciate your support and look forward to assisting you in the future. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Justin Davis

August 22, 2024

5  out of  5
rating by Justin Davis
"Drew was fantastic! I needed a document quickly and she had it in my inbox before I could even open my email. Top notch customer service."
We responded:
"Justin, thank you for your review. I'm glad Drew could assist you promptly. We appreciate your feedback and are here for any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Cat

August 19, 2024

2  out of  5
rating by Cat
"They have increased my premium twice in the last year! I have their stupid thing in my window that records everything I do driving and see that I'm a good driver yet they still keep raising their rates! I'm ready to go somewhere else."
We responded:
"Cat, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Kathleen Gonzalez

Kathleen Gonzalez

August 16, 2024

5  out of  5
rating by Kathleen Gonzalez
"I am so grateful for this amazing team that supported me during a challenging time. When a tornado completely wrecked my vehicle, I felt lost about the repairs and the cost. State farm really helped is my worries reassuring me that they would do anything possible to assist. Thank you for your kindness and understanding during this stressful situation."
We responded:
"Hey Kathleen, I'm really glad our team could support you during such a challenging time. It's great to know we could help ease your worries and assist with the repairs and costs after the tornado. Your kind words mean a lot to us. If you need anything else, we're here for you. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Jack Vaughan

August 13, 2024

5  out of  5
rating by Jack Vaughan
"Had a great experience working with Hollen! Friendly and easy to communicate with."
We responded:
"Hey Jack, Thanks a lot for the awesome review! I'm glad you had a great experience with Hollen. Friendly and easy communication is what we aim for! If you need anything else, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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- “‪lena‬”

August 2, 2024

5  out of  5
rating by - “‪lena‬”
"insurance is such a headache to deal with but Eleanor made everything so easy and understandable! So happy to have her help me!"
We responded:
"Hey Lena! Insurance can definitely be a hassle, but I'm so glad Eleanor made it easy and understandable for you! We're happy to have her on our team and even happier to have been able to help you! If you need anything else, don't hesitate to reach out! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Regan Daniel

Regan Daniel

August 1, 2024

5  out of  5
rating by Regan Daniel
"Hollen got me set up with car insurance and it was such a smooth process! Very prompt in his response, kind, and helpful!"
We responded:
"Hey Regan, thanks a bunch for the awesome review! I'm so glad Hollen made the process of setting up your auto insurance smooth and easy. We appreciate your kind words and are always here to help with any future needs! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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John Selph

August 1, 2024

5  out of  5
rating by John Selph
"These folks are professional and courteous. Saved me alot of money. I highly recommend them."
We responded:
"We love seeing reviews like this, John! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"