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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabby

December 6, 2025

5  out of  5
rating by Gabby
"great help and very informative, really helped me understand the best deal for me!! Thanks Alex!"
We responded:
"Thank you, Gabby! I'm happy to know that I was able to assist you in finding the best deal and provide valuable information. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Diana Hasty

December 3, 2025

5  out of  5
rating by Diana Hasty
"They are there wen u need them, this world needs a lot more love n kindness!"
We responded:
"Thank you, Diana! I'm happy you feel supported by our team. We strive to provide the care and kindness you mentioned. If you ever need anything else, feel free to reach out!"
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Talisha Pitts

December 3, 2025

5  out of  5
rating by Talisha Pitts
"Shelia Did a wonderful and solved my problem right away. She was very helpful."
We responded:
"Talisha, thank you for your feedback! I'm happy to hear that Shelia was able to assist you promptly and effectively. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
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Janet Pettigrew-Elliott

December 2, 2025

5  out of  5
rating by Janet Pettigrew-Elliott
"I'm honored to leave a review on the service I get with State Farm in Fayetteville, AR. My agents are Alec Baldwin and Customer Care Jack Lester. Since I made the change to this office I have been so very relieved at the superior care I've received. Mr. Lester took less than 5min to email a copy of my Renter's Policy Declaration Page! He understood what I needed and was very efficient and handled all of it with speed, accuracy, and a kindness not often found in Customer support relations these days. Mr. Baldwin has set up his team with attributes such as these as I do not believe I've ever had issues with this office. The quotes are accurate and thorough and makes sure his team is very knowledgeable. A+++++ I'll be staying with office for a LONG time. Thank you for making Customer Loyalty so easy!! Kudos!"
We responded:
"Thank you, Janet, for your wonderful feedback! I'm delighted to hear about your positive experience with our office. It's fantastic that Jack's efficiency and kindness made such an impression, and I'm glad our team has been able to provide the support you need. Your loyalty means a lot to us, and we’re committed to maintaining the high standard of service you’ve come to expect. Let us know if there's anything else we can do for you!"
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Kevin Willyard

December 2, 2025

5  out of  5
rating by Kevin Willyard
"Great customer service from Sheila!"
We responded:
"Kevin, thank you for your feedback! I'm happy to hear that Sheila provided you with excellent customer service. Our team is dedicated to ensuring a positive experience for everyone. Let us know if there's anything else we can assist you with!"
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Jon Jones

December 2, 2025

5  out of  5
rating by Jon Jones
"I called today with some questions regarding my bill, and Rebecca was incredibly helpful. She took the time to explain the billing cycle, process, and cost breakdown. She was kind, informative, and made the process easily understandable. Thanks for all your help!"
We responded:
"Thank you, Jon! I'm happy to hear that Rebecca was able to assist you with your billing questions. Our team is dedicated to providing clear and helpful service, and it's great to know Rebecca made the process simple for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kevin Bennett

December 1, 2025

5  out of  5
rating by Kevin Bennett
"Shelia took care of our needs and did it in one call! Excellent service."
We responded:
"Thank you, Kevin! I'm glad to hear that Shelia was able to assist you so efficiently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jay Tumbleson

December 1, 2025

5  out of  5
rating by Jay Tumbleson
"Ariel was great fast an easy to deal with I will ask for her in the future"
We responded:
"Thank you, Jay! I'm happy to hear that Ariel provided you with such efficient and pleasant service. We appreciate your feedback and look forward to assisting you again. If you have any questions or need further assistance, feel free to reach out!"
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Chris Bradley

November 27, 2025

5  out of  5
rating by Chris Bradley
"Shelia is awesome! So very helpful and easy to talk to. Made the stressful experience I was dealing with super easy! I could feel her caring and kindness over the phone, they just don't make them like this anymore!"
We responded:
"Thank you for your wonderful feedback, Chris! I'm delighted to hear that Shelia made your experience easier and provided such caring service. We truly value her dedication to our customers. If you ever need anything else, feel free to reach out!"
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Debra Dague

November 26, 2025

5  out of  5
rating by Debra Dague
"Henderson…. State Farm. Always there. Always answers and always bends over backwards to help quickly."
We responded:
"Thank you, Debra! I'm happy to know that you appreciate the dedication and quick assistance from our team. We're committed to being there whenever you need us. Let us know if there's anything else we can do for you!"
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Linda McAllester

November 26, 2025

5  out of  5
rating by Linda McAllester
"Thank you, Rebecca for talking to me on the phone yesterday. I got a lot out of it and look forward to working more with you as I try to decide on what’s best for me and my boys. You were super nice to talk to and I really appreciate that you were so very helpful. I’m sure I will need your help again."
We responded:
"Thank you, Linda! I'm happy to hear that Rebecca was able to assist you so well. Our team is dedicated to providing helpful and friendly service, and it's wonderful to know that you felt supported. We're here whenever you need us, so feel free to reach out anytime!"
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dill hull

November 24, 2025

5  out of  5
rating by dill hull
"Sheila was great! Very helpful & friendly. Thanks Sheila!"
We responded:
"Thank you, Dill! I'm happy to hear that Sheila provided such helpful and friendly service. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Peanut jazzy25#

November 21, 2025

5  out of  5
rating by Peanut jazzy25#
"I highly recommend this Insurance company State Farm Alex Baldwin Office Farmington Arkansas Jack from State Farm Farmington Arkansas been so kind in helping me with an insurance claim. I am so appreciative."
We responded:
"Thank you! I'm happy to hear that Jack was able to assist you with your insurance claim. Our team is dedicated to providing kind and helpful service. If you ever need anything else, feel free to reach out!"
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Diane Torti

November 20, 2025

5  out of  5
rating by Diane Torti
"Conor was a huge help and very knowledgeable about the State Farm products and services. I was a passive cold call and he was able to secure my business and lower my rates offering better coverage. I highly recommend this agency!"
We responded:
"Thank you, Diane! I'm happy to hear that Conor was able to assist you with your insurance needs and provide better coverage at a lower rate. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Debbie Horn

November 17, 2025

5  out of  5
rating by Debbie Horn
"Natalie is amazing!! She immediately assisted with my issue. Thank you!!"
We responded:
"Thank you, Debbie! I'm glad to hear that Natalie was able to assist you promptly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Skylar Luper

November 14, 2025

5  out of  5
rating by Skylar Luper
"Taylar from state farm was very sweet and helpful. Usually you dread these long calls to get set up but she made the whole experience fun!"
We responded:
"Skylar, thank you for your wonderful feedback! I'm happy to hear that Taylar made your setup experience enjoyable. Our team is dedicated to providing a positive and efficient service. If you need anything else, feel free to reach out!"
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Whitney L

November 13, 2025

5  out of  5
rating by Whitney L
"Ariel with State Farm was very helpful! She recommended coverages I didn’t know were offered. She took care of everything quickly and correctly"
We responded:
"Thank you, Whitney! I'm happy to hear that Ariel was able to assist you effectively and recommend the right coverages. Our team is dedicated to providing quick and accurate service. If you have any more questions or need further assistance, feel free to reach out!"
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Ruvindu Marisha Perera

November 13, 2025

5  out of  5
rating by Ruvindu Marisha Perera
"Kyle was great and he got me the best deal possible for my auto insurance. He patiently explained everything and walked me through all possibilities."
We responded:
"Thank you, Ruvindu, for sharing your experience! I'm happy to hear that Kyle was able to assist you with your insurance needs and provide a great deal. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Alex Castro

November 7, 2025

5  out of  5
rating by Alex Castro
"Fast service. Claudia makes the difference thank you guys !!!!"
We responded:
"Thank you, Alex! I'm happy to hear that you appreciated our fast service and that Claudia made a positive impact. We’re always here to help with any of your insurance needs!"
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Annabelle Ginter

November 5, 2025

5  out of  5
rating by Annabelle Ginter
"Kathryn was very helpful and sweet, I got a quote and options laid out quickly, and was able to get coverage that works for my situation. Would highly recommend"
We responded:
"Annabelle, thank you for your wonderful feedback! I'm happy to hear that Kathryn was able to assist you effectively and provide you with the coverage you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cliff Hornsby

November 4, 2025

5  out of  5
rating by Cliff Hornsby
"Natalie was a great at helping me out with my policy questions. She gave me the exact answers I needed and even broke it down so I could understand what I was paying and how it would show up on all future statements."
We responded:
"Thank you, Cliff! I'm happy to hear that Natalie was able to assist you with your policy questions and provide clear explanations. Our team is dedicated to ensuring you have a smooth experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Janiece Lee

October 31, 2025

5  out of  5
rating by Janiece Lee
"Grateful for the time Rebecca Seal spent with me on the phone today. Insurance can be overly complicated, but she worked to understand and address my questions and concerns, making sure I had what I needed before we ended the call. I appreciate the time and thoughtfulness she gave to me today. It makes me confident in my choices!"
We responded:
"Thank you, Janiece, for sharing your experience! I'm happy to hear that Rebecca was able to assist you effectively and make the process smoother. Your confidence in your choices means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Joseph Hooper

October 30, 2025

5  out of  5
rating by Joseph Hooper
"I am always pleasantly surprised at the level of customer service given to me by the Alex Baldwin team. Late in the day yesterday, I was in a pinch for a rental car issue for my 18 year old son. Jack Lester, at Alex Baldwin State Farm, told me he understood my concerns, what I would need, and that he would resolve the issues by the next morning which was an acceptable time frame. In fact, I received the email 15 minutes after I hung up the phone. I wish all the companies I do business with would show that they care like Jack did yesterday for me."
We responded:
"Thank you, Joseph, for sharing your experience! I'm happy to hear that Jack was able to assist you so promptly and effectively. Our team is committed to providing exceptional service, and it's wonderful to know we made a difference for you and your son. If you ever need anything else, feel free to reach out!"
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Nick Reed

October 29, 2025

5  out of  5
rating by Nick Reed
"I’m the customer that always has something go wrong with my account, per usual something went wrong in the account here. I’m used to the run around so I was stressing dealing with them, lucky Teegan (did I spell that right?) answered the phone and gave me no run around, went right to problem solving! Gave me a clear answer, admitted the problem was on their end, apologized and righted the wrong in a 10 minute phone call. In an industry full of BSers, Teegan and this agency are a nice break from the norm! Highly recommend! 👍"
We responded:
"Thank you, Nick, for sharing your experience! I'm happy to hear that Teegan was able to assist you effectively and provide a straightforward solution. It's great to know that our approach stands out positively in the industry. If you ever need anything else, feel free to reach out!"
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Joy Fenley

October 25, 2025

5  out of  5
rating by Joy Fenley
"Everyone is always wonderful!"
We responded:
"Thank you, Joy! I'm happy to hear that you find our team wonderful. We’re committed to providing great service and appreciate your feedback. Let us know if there's anything else we can do for you!"