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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peter Daniels

October 19, 2026

5  out of  5
rating by Peter Daniels
"As always, such pleasant associates. Never have to worry if everything is taken care of properly. Thank you Katheryn."
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John Davidson

October 18, 2026

5  out of  5
rating by John Davidson
"It was a pleasure to work with josie, her professionalism was very refreshing. Thank you for all of your help"
We responded:
"Thank you, John! I'm glad to hear that Josie's professionalism made a positive impression. We appreciate your feedback and are here if you need anything else!"
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Maddie Crowl

October 16, 2026

5  out of  5
rating by Maddie Crowl
"Thank you Lucie for all the help!"
We responded:
"Thank you, Maddie! I'm glad Lucie was able to assist you. We appreciate your feedback and are here if you need anything else!"
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Jimmy Litton

October 16, 2026

5  out of  5
rating by Jimmy Litton
"Heather was excellent on helping with my life and vehicle insurance. I really appreciated her help. Thank you"
We responded:
"Thank you, Jimmy! I'm glad to hear Heather was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else."
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FranklinandSarah Wascura

October 15, 2026

1  out of  5
rating by FranklinandSarah Wascura
"Dealing with state farm to get a fair value for a car has been a nightmare. Stay away from State Farm"
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Colin Klott

October 15, 2026

5  out of  5
rating by Colin Klott
"Lucie was able to help answer all my questions!"
We responded:
"Colin, thank you for taking the time to leave us a review! I'm happy to hear that Lucie was able to assist you with all your questions. We're here to make things as clear and straightforward as possible. Let us know if we can help with anything else!"
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jon lee

October 14, 2026

5  out of  5
rating by jon lee
"Kendra is fantastic She was able to save me money on my vehicle insurance. Highly recommend"
We responded:
"Thank you, Jon! I'm glad to hear that Kendra was able to help you save on your insurance. We appreciate your recommendation and are here if you need anything else!"
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Deborah Trainor

October 14, 2026

5  out of  5
rating by Deborah Trainor
"Agency is always friendly and helpful. Transactions are quick and smooth!"
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that you find our team friendly and helpful, and that your transactions have been quick and smooth. We appreciate your support!"
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Bob Gieringer

October 13, 2026

5  out of  5
rating by Bob Gieringer
"Madelynn at Alex Baldwin State Farm Insurance Company took care of my home and auto coverage today! Give her a call for first rate service!!"
We responded:
"Bob, thank you for taking the time to leave us a review! I'm happy to hear that Madelynn provided you with excellent service for your coverage. We're here to help, so feel free to reach out if you need anything else!"
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Karen M.F Young

October 13, 2026

5  out of  5
rating by Karen M.F Young
"The lady that answers the phone is so helpful and professional. All of my questions get answered and she is always so nice and relieves my stress about my insurance. My agent is lucky to have her. Ms Shiela was great
Now it's the middle of October 2026, Eleanor answered my call and was fantastic. She answered all of my questions in a professional manner and was fun to talk to. We talked for over 20 minutes and I made her laugh. It will be my pleasure to call anytime I need to."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm delighted to hear that our team member has been so helpful and professional in addressing your questions and easing your concerns. We're grateful to have such dedicated individuals on our team. If you ever need further assistance, please don't hesitate to reach out!"
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Tammy James

October 12, 2026

5  out of  5
rating by Tammy James
"Jazmin is the best!! She checks in to make sure all is well and if I have any questions or need assistance. I'm not very tech savvy, so she has to help me with that and is always so kind and patient. We've been with State Farm- Alex Baldwin a LONG time and I can't imagine working with anyone else."
We responded:
"Thank you, Tammy! I'm really happy to hear that Jazmin has been so helpful and patient with you. It's wonderful to know that her support makes a difference, especially with tech-related matters. We truly value your long-standing relationship with our office. Feel free to reach out if you need anything else!"
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Cathy Merryman

October 12, 2026

5  out of  5
rating by Cathy Merryman
"Staff was very friendly and helpful, answered all my questions.It was a very good experience now I have 3 policies with them.Heather was so helpful and friendly."
We responded:
"Thank you, Cathy! I'm happy to hear that our staff was friendly and helpful during your visit. It's wonderful that you now have three policies with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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N Sherick

October 9, 2026

5  out of  5
rating by N Sherick
"Rebecca was a pleasure to speak with. She was able to give us the information needed to make an informed decision about our policy. Thank you very much!!"
We responded:
"Thank you, N Sherick! I'm happy to hear that Rebecca was able to provide you with the information you needed. We always aim to make the decision-making process as smooth as possible. We're always happy to help if anything comes up."
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Sara Whitlock

October 9, 2026

5  out of  5
rating by Sara Whitlock
"Great experience with this insurance company! They’re easy to work with, quick to respond, and make the whole process simple and stress-free. I appreciate their excellent customer service and would definitely recommend them!"
We responded:
"Thank you, Sara! I'm happy to hear that you had a great experience with us and found the process simple and stress-free. We appreciate your recommendation and are glad to know our customer service met your expectations. Let us know if we can help with anything else!"
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Chris French

October 8, 2026

5  out of  5
rating by Chris French
"I am 100% pleased with the service especially Mitchell. He helped us out in a great way. I highly recommend this team."
We responded:
"Thank you, Chris! I'm happy to hear that Mitchell was able to assist you so well. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Kittie Johnson

October 7, 2026

5  out of  5
rating by Kittie Johnson
"Alex Baldwin and his team at State farms are the most courteous and friendly people never had any problems getting help with my insurance thank you guys for putting up with me"
We responded:
"Thank you for taking the time to leave us a review, Kathy. Our State Farm office in Fayetteville would not be possible without policyholders like you!"
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Noah Boone Sutton

October 6, 2026

5  out of  5
rating by Noah Boone Sutton
"I'm another team member at another agency, BUT I recently interacted w/ Jessica Conner....she is AMAZING & super helpful. 10/10 recommend her service & how fast she is at helping me out! :)"
We responded:
"Thank you, Noah! I'm really glad to hear that Jessica was able to provide you with such great service. We’re proud to have her on our team!"
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Chelsey Reyes

October 5, 2026

5  out of  5
rating by Chelsey Reyes
"Rebecca was amazing!!!! She made she I felt very secure in all of our decisions and showed us a lot of options we didn’t know existed. She had the best attitude and can’t wait to see her the next time! She needs a raise and free coffee for life!!!"
We responded:
"Chelsey, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca made you feel secure and provided you with plenty of options. We’re proud to have her on our team, and I’ll be sure to pass along your kind words. Let us know if we can help with anything else!"
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Miguel Reyes

October 5, 2026

5  out of  5
rating by Miguel Reyes
"Rebecca was very helpful, detailed and understanding with reviewing our policies. Would highly recommend!!!"
We responded:
"Miguel, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you with such care and detail. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Georgia Martina Romero

October 5, 2026

5  out of  5
rating by Georgia Martina Romero
"Jazmin is so helpful and easy to transact with. She takes very good care of her clients."
We responded:
"Thank you, Georgia! I'm glad to hear that Jazmin has been helpful and made your experience smooth. We appreciate your feedback and are happy to have you with us. Feel free to reach out if you need anything else!"
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Cody Tozier

October 5, 2026

5  out of  5
rating by Cody Tozier
"Kendra adjusted my comp and collision numbers 139 times so that I could see my adjusted rates."
We responded:
"Cody, thank you for taking the time to leave us a review! I'm glad Kendra was able to assist you with adjusting your policy to find the right rates for you. We appreciate your feedback and are here to help if you need anything else!"
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Michelle Robinson

October 2, 2026

5  out of  5
rating by Michelle Robinson
"Rebecca, Lucie and Piper were so great!!! They made sure getting my grandson insured in his first car went seamlessly and that he got all the best discounts!! They explained all of my coverages to me and had amazing customer service skills!! Never leaving State Farm or this agent!!!"
We responded:
"Michelle, I'm happy to hear that Rebecca and Lucie provided such great service and helped your grandson get insured smoothly. We always aim to make the process as easy as possible and ensure our customers receive the best discounts. We're always happy to help if anything comes up."
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Ken Wada

October 2, 2026

5  out of  5
rating by Ken Wada
"Lucie was great to work with! Super helpful and knowledgeable"
We responded:
"Thank you for your review, Ken! We're glad you enjoyed working with Lucie. We appreciate your support and are here to assist with anything else you need!"
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J Jones

October 2, 2026

5  out of  5
rating by J Jones
"Lexi is very professional and and great at what she does. She needs a raise. She helped me with everything that I needed. State farm needs 100 more of her throughout the whole companyand and that still will be and understatement."
We responded:
"Thank you, J! I'm really happy to hear that Lexi provided you with such excellent service. She's a valuable part of our team, and your kind words mean a lot. We're grateful to have her with us. Let us know if we can help with anything else!"
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Krystal Harris

October 2, 2026

5  out of  5
rating by Krystal Harris
"Ive worked with State Farm for years and have found Alex's office is simply the best. They are kind, understanding and help to provide you the most competitive pricing for insurance. I've worked with Lexi over this week and she's my new go to!"
We responded:
"Krystal, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our office over the years. It's great to know that Lexi has been a helpful resource for you this week. We're here to make sure you always get the best service and pricing. Let us know if we can help with anything else!"