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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Gramling

July 16, 2024

5  out of  5 rating by Steve Gramling
"Wonderful customer service from Kaelynn. She was friendly, knowledgeable and prompt."
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Lisa Hammock

July 11, 2024

5  out of  5 rating by Lisa Hammock
"Ariel was very patient and oh so helpful. I will ask for her everything. She's top notch in my book"
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Paul Guerrant

July 3, 2024

5  out of  5 rating by Paul Guerrant
"Account Manager Eleanor McCabe - Assisted me in several document submissions I could not have done on my own, and it is very reassuring to me that capable officers like Ms. McCabe are available to customers like me to assist with these things. She got things where they needed to go quickly and expertly. Five stars!"
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Garrett watkins

July 2, 2024

5  out of  5 rating by Garrett watkins
"Easy process to transfer renters insurance !!!"
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Courtney Blackston

July 1, 2024

1  out of  5 rating by Courtney Blackston
"I switched to State Farm because they offered me a lower rate. Honestly the customer service has been absolutely awful. My agent is Alex B. He didn’t respond to me for weeks and then didn’t tell me anything about the device that goes in your car. All in all I won’t be canceling my insurance. But I want to warn people to maybe choose a different agent."
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Jake Pannell

June 25, 2024

5  out of  5 rating by Jake Pannell
"Faith was so helpful and so nice, overall great service!"
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Cooper Russell

June 25, 2024

5  out of  5 rating by Cooper Russell
"Excellent customer care team! Highly recommended for insurance needs."
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Nathan Spencer

June 24, 2024

5  out of  5 rating by Nathan Spencer
"We have been customers of State Farm for a long time. It is because of team members like Savannah Spencer that make this possible. Excellent service and she keeps things "real", which I like a lot."
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Lynn Guion

June 24, 2024

5  out of  5 rating by Lynn Guion
"Amazing team of helpful and knowledgeable people!"
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Amy Holt

June 24, 2024

5  out of  5 rating by Amy Holt
"Best insurance company in NWA! I spoke with Grace and she was super helpful and polite! Would definitely recommend!"
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Madeline Farris

June 24, 2024

5  out of  5 rating by Madeline Farris
"I spoke to Grace and she was so nice and helpful! Great customer service!"
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Pauline Walker

June 21, 2024

5  out of  5 rating by Pauline Walker
"Great experience! KaeLynn is very helpful, courtesy and knowledgeable!!"
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Sheryl Thompson

June 20, 2024

5  out of  5 rating by Sheryl Thompson
"Moving to Fayetteville and needed renters insurance. Was a very pleasant experience. Sheila was amazing. Thanks so much!!"
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Harrison Pew

June 20, 2024

5  out of  5 rating by Harrison Pew
"Alex Baldwin and the team are awesome!! I have done a lot of work with Hollen and he is always there to take care of you! Highly recommend"
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Karen Trimble

June 20, 2024

5  out of  5 rating by Karen Trimble
"During the recent storms/tornadoes that passed through NW Arkansas, we had two large trees fall on our house. Ariel was able to provide me with very precise steps of what to do to begin the process of filing a claim and taking care of our home. She, also, gave great recommendations. Ariel helped make a stressful situation better."
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Cole Howerton

June 20, 2024

5  out of  5 rating by Cole Howerton
"Very helpful!"
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Gabe Henderson

June 19, 2024

5  out of  5 rating by Gabe Henderson
"I had an excellent experience with Anna regarding the potential bundling of my home and auto insurance. Highly recommend!"
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angela spencer

June 19, 2024

5  out of  5 rating by angela spencer
"Savannah was very helpful when I needed help answering some questions regarding a statement and making a payment. She was very professional and polite."
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Josh Russell

June 19, 2024

5  out of  5 rating by Josh Russell
"Ariel was very helpful in getting my auto policy modified. She explained things clearly and took care of it quickly."
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Ava McCrary

June 18, 2024

5  out of  5 rating by Ava McCrary
"Great company and very helpful. I was assisted by Savannah Spencer and she was absolutely stellar."
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Corey Krause

June 13, 2024

5  out of  5 rating by Corey Krause
"Eleanor has been the PERFECT mediator for me keeping on top of my claim with the claims dept. and the car dealership. I have a time sensitive issue with my van needing to be fixed and she’s helped me get it taken care of MUCH quicker than I could’ve in my own."
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Katie Lovesee

June 12, 2024

5  out of  5 rating by Katie Lovesee
"Shelia has been so helpful and patient with us through this stressful process!"
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Fan Bu

June 11, 2024

5  out of  5 rating by Fan Bu
"Kaelynn is the best! You can always count on her. She made everything so easy. Both my renters and car insurance are processed very quickly and professionally. Highly recommended!"
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Leigh Ann Schmidt

May 24, 2024

5  out of  5 rating by Leigh Ann Schmidt
"I recently reached out to State Farm regarding changes in our policies/coverage and had wonderful customer service from Anna S. Anna answered all my questions in a professional manner and was super helpful!!"
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Jon Tracy

May 23, 2024

5  out of  5 rating by Jon Tracy
"Short phone call to Alex and my truck cracked windshield repair was scheduled same day within 5 hours. Go State Farm!"