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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Simmons

July 2, 2026

1  out of  5
rating by Josh Simmons
"Won't help"
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Lisa Kaffka

July 2, 2026

5  out of  5
rating by Lisa Kaffka
"Rebecca was very informative and explained everything so I understood. Very knowledgeable and professional. Highly recommend her."
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca was able to provide you with the information you needed and that you found her professional and knowledgeable. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Tiara Egozcue

June 30, 2026

5  out of  5
rating by Tiara Egozcue
"Mari has the best attitude!"
We responded:
"Tiara, thank you for taking the time to leave us a review! I'm happy to hear that Mari's positive attitude made a difference for you. We're proud to have her on our team. Let us know if we can help with anything else!"
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Jennifer Micek

June 30, 2026

5  out of  5
rating by Jennifer Micek
"Wonderful to work with! Ariel made sure that I understood my coverage but wasn’t pushy at all. I very much appreciate that!"
We responded:
"Jennifer, thank you for taking the time to leave us a review! I'm happy to hear that Ariel was able to help you understand your coverage without any pressure. We always aim to make the process as comfortable as possible. Feel free to reach out if you need anything else!"
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David Faulk

June 30, 2026

5  out of  5
rating by David Faulk
"I misplaced my State Farm check that would be paying for my roof replacement. I did not know this until the roofer was in front of me requesting his money. I called and spoke with Kendra at State Farm. She was wonderful! Her kindness shined throughout the phone call. She walked me step by step in correcting my mistake. Her customer service was truly above and beyond. We all struggle from time to time, there is nothing better than kindness and great customer service in those moments. 5 out of 5. Kendra is a rock star!"
We responded:
"David, thank you for taking the time to leave us a review! I'm really happy to hear that Kendra was able to assist you so effectively during a stressful moment. We understand how important it is to have support when things don't go as planned, and I'm glad Kendra could provide that for you. We're always here to help if anything else comes up!"
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Janice S

June 30, 2026

5  out of  5
rating by Janice S
"I’m new treasurer for POA covered w State Farm. Jessica was extremely helpful in getting our accounts updated. Really appreciate her expertise and professionalism."
We responded:
"Thank you, Janice! I'm happy to hear that Jessica was able to assist you with updating your accounts. We appreciate your kind words about her expertise and professionalism. Let us know if we can help with anything else!"
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Angie King

June 29, 2026

5  out of  5
rating by Angie King
"I had a great experience reviewing my insurance policies today with Piper! She was super friendly and knowledgeable. She explained things so I could understand what I am actually paying for."
We responded:
"Angie, thank you for taking the time to leave us a review! I'm glad to hear that Piper made your policy review a positive experience. It's important to us that you feel informed and comfortable with your coverage. We're always happy to help if anything comes up."
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Peggy Barton

June 26, 2026

5  out of  5
rating by Peggy Barton
"Kendra was very patient and helpful to me."
We responded:
"Thank you, Peggy! I'm glad to hear that Kendra was patient and helpful during your visit. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
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Tania Kearney

June 26, 2026

5  out of  5
rating by Tania Kearney
"I have talked with Sheila on a couple of different occasions and she is always so sweet and helpful."
We responded:
"Tania, thank you for taking the time to leave us a review! I'm happy to hear that Shelia has been sweet and helpful during your interactions. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
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Toni Cochran

June 26, 2026

5  out of  5
rating by Toni Cochran
"Shelia was helpful, knowledgeable, and quick when switching the vehicles on our insurance plan. This office is the best to work with."
We responded:
"Toni, thank you for taking the time to leave us a review! I'm glad Shelia was able to help you quickly and effectively. We strive to make every experience smooth and pleasant. Don't hesitate to reach out if you need anything!"
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Joyce Bradshaw

June 25, 2026

5  out of  5
rating by Joyce Bradshaw
"Added drivers to my policy,was so friendly and helpful,answered all my questions,explained things."
We responded:
"Joyce, thank you for the great review! I'm happy to hear that you found the process of adding drivers to your policy friendly and helpful. It's important to us that all your questions are answered and everything is clearly explained. We're always here if you need anything else!"
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Monique Ortiz

June 25, 2026

5  out of  5
rating by Monique Ortiz
"Always suck great customer service. Spoke to Rebecca, she was so sweet and knowledgeable! Definitely recommend State Farm, good prices too!"
We responded:
"Monique, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca provided you with such sweet and knowledgeable service. We appreciate your recommendation and are glad you found our prices to be good. Let us know if we can help with anything else!"
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Jack Blanton

June 23, 2026

5  out of  5
rating by Jack Blanton
"Kyle Guion was exceptional at helping me through the whole process. Will always use him moving forward."
We responded:
"Thank you, Jack! I'm glad to hear that Kyle provided exceptional assistance throughout your experience. We're happy to have you with us and look forward to continuing to support you. Feel free to reach out if you need anything else!"
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Jim Fletcher

June 23, 2026

5  out of  5
rating by Jim Fletcher
"Rebecca did a great job in reviewing my policies!! Feel real good about my insurance!!"
We responded:
"Thank you, Jim! I'm happy to hear that Rebecca was able to help you feel confident about your insurance. We appreciate your feedback and support!"
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Nicolas Kinder

June 22, 2026

5  out of  5
rating by Nicolas Kinder
"Horrible. Answered questions before I could ask them. No one should be that friendly. Very unusual."
We responded:
"Hey, Nicolas! Thank you for the review. We appreciate you taking the time to share your experience. We're glad we could stay ahead of your questions and provide a memorable interaction. Thanks for choosing our office, and we look forward to helping again whenever you need us."
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Joy Fenley

June 22, 2026

5  out of  5
rating by Joy Fenley
"Called from dealership on Saturday morning phone went to 800 line but immediately received return call from Sheila. She quickly and happily added our new vehicle and removed the old . She also answered multiple questions and offered me additional services I had not considered. Team Alex is the best!!"
We responded:
"Joy, thank you for taking the time to leave us a review! I'm glad Sheila was able to assist you so efficiently with your vehicle update and provide helpful information. We appreciate your kind words about our team. Let us know if we can help with anything else!"
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Erick Reyes

June 19, 2026

5  out of  5
rating by Erick Reyes
"Super fast and friendly great team to have"
We responded:
"We love to see feedback like yours, Erick! Thanks so much for highlighting our commitment to speedy and efficient service. Our Fayetteville State Farm team is here anytime you need us!"
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David Roe

June 18, 2026

5  out of  5
rating by David Roe
"A great agency with awesome agents. They know their stuff and arent pushy."
We responded:
"David, thank you for taking the time to leave us a review! I'm happy to hear that you had a positive experience with our team and felt comfortable with our approach. We strive to provide knowledgeable and friendly service. Let us know if we can help with anything else!"
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Sandra Bratton

June 17, 2026

1  out of  5
rating by Sandra Bratton
"Will not return calls. My son's truck has been in shop 10 months and they refuse to fix it correctly. Have made multiple phone calls and emails..NO ANSWER.. just left on hold ETERNALLY. Fixing to go sit in his office until we get answers. I co signed for the truck. Very poor business practice. Will not return the shop owners calls or emails either. Claims won't tell us what we need."
We responded:
"Thank you for your feedback, Sandra. I'm truly sorry to hear about the difficulties you've faced with your son's truck and the lack of communication. This is not the experience we want for our customers. Please reach out to our office directly so we can address this issue and work towards a resolution."
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Alma C

June 15, 2026

5  out of  5
rating by Alma C
"Should you be seeking insurance, this establishment comes highly recommended. They are known for offering the most competitive pricing and, more significantly, exceptional customer service. We wholeheartedly endorse their services."
We responded:
"Thank you, Alma, for your wonderful review! I'm happy to hear that you found our pricing competitive and our customer service exceptional. Your endorsement means a lot to us. We're always here if you need anything else!"
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Createalways

June 15, 2026

5  out of  5
rating by Createalways
"Working with their office has been great"
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christian batteau

June 15, 2026

1  out of  5
rating by christian batteau
"We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our commercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months."
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Sherry Patrick

June 12, 2026

5  out of  5
rating by Sherry Patrick
"Kendra was very helpful today. Great service from State Farm!"
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Alan Thomason

June 11, 2026

5  out of  5
rating by Alan Thomason
"I have always worked with Shelia Roberts over the phone for vehicle insurance. She is always friendly, helpful, and very knowledgeable. A pleasure to work with!"
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Almamy Soumah

June 11, 2026

5  out of  5
rating by Almamy Soumah
"Thank you Rebecca and Mari
Thank you for your patience and hard work"