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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Bradley

November 27, 2025

5  out of  5
rating by Chris Bradley
"Shelia is awesome! So very helpful and easy to talk to. Made the stressful experience I was dealing with super easy! I could feel her caring and kindness over the phone, they just don't make them like this anymore!"
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Debra Dague

November 26, 2025

5  out of  5
rating by Debra Dague
"Henderson…. State Farm. Always there. Always answers and always bends over backwards to help quickly."
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Linda McAllester

November 26, 2025

5  out of  5
rating by Linda McAllester
"Thank you, Rebecca for talking to me on the phone yesterday. I got a lot out of it and look forward to working more with you as I try to decide on what’s best for me and my boys. You were super nice to talk to and I really appreciate that you were so very helpful. I’m sure I will need your help again."
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dill hull

November 24, 2025

5  out of  5
rating by dill hull
"Sheila was great! Very helpful & friendly. Thanks Sheila!"
We responded:
"Thank you, Dill! I'm happy to hear that Sheila provided such helpful and friendly service. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Peanut jazzy25#

November 21, 2025

5  out of  5
rating by Peanut jazzy25#
"I highly recommend this Insurance company State Farm Alex Baldwin Office Farmington Arkansas Jack from State Farm Farmington Arkansas been so kind in helping me with an insurance claim. I am so appreciative."
We responded:
"Thank you! I'm happy to hear that Jack was able to assist you with your insurance claim. Our team is dedicated to providing kind and helpful service. If you ever need anything else, feel free to reach out!"
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Diane Torti

November 20, 2025

5  out of  5
rating by Diane Torti
"Conor was a huge help and very knowledgeable about the State Farm products and services. I was a passive cold call and he was able to secure my business and lower my rates offering better coverage. I highly recommend this agency!"
We responded:
"Thank you, Diane! I'm happy to hear that Conor was able to assist you with your insurance needs and provide better coverage at a lower rate. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Debbie Horn

November 17, 2025

5  out of  5
rating by Debbie Horn
"Natalie is amazing!! She immediately assisted with my issue. Thank you!!"
We responded:
"Thank you, Debbie! I'm glad to hear that Natalie was able to assist you promptly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Skylar Luper

November 14, 2025

5  out of  5
rating by Skylar Luper
"Taylar from state farm was very sweet and helpful. Usually you dread these long calls to get set up but she made the whole experience fun!"
We responded:
"Skylar, thank you for your wonderful feedback! I'm happy to hear that Taylar made your setup experience enjoyable. Our team is dedicated to providing a positive and efficient service. If you need anything else, feel free to reach out!"
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Whitney L

November 13, 2025

5  out of  5
rating by Whitney L
"Ariel with State Farm was very helpful! She recommended coverages I didn’t know were offered. She took care of everything quickly and correctly"
We responded:
"Thank you, Whitney! I'm happy to hear that Ariel was able to assist you effectively and recommend the right coverages. Our team is dedicated to providing quick and accurate service. If you have any more questions or need further assistance, feel free to reach out!"
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Ruvindu Marisha Perera

November 13, 2025

5  out of  5
rating by Ruvindu Marisha Perera
"Kyle was great and he got me the best deal possible for my auto insurance. He patiently explained everything and walked me through all possibilities."
We responded:
"Thank you, Ruvindu, for sharing your experience! I'm happy to hear that Kyle was able to assist you with your insurance needs and provide a great deal. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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A Google User

November 11, 2025

5  out of  5
rating by A Google User
"Called Alex Baldwin with State Farm and spoke with Sheila Roberts for a dec page for our homeowner's insurance. She was helpful and cheerful. Found out she is a veteran in the business and she showed that with her customer service skills & expertise!"
We responded:
"Thank you, Trish! I'm happy to hear about your positive experience with Sheila. Her expertise and cheerful assistance are truly valuable to our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Alex Castro

November 7, 2025

5  out of  5
rating by Alex Castro
"Fast service. Claudia makes the difference thank you guys !!!!"
We responded:
"Thank you, Alex! I'm happy to hear that you appreciated our fast service and that Claudia made a positive impact. We’re always here to help with any of your insurance needs!"
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Annabelle Ginter

November 5, 2025

5  out of  5
rating by Annabelle Ginter
"Kathryn was very helpful and sweet, I got a quote and options laid out quickly, and was able to get coverage that works for my situation. Would highly recommend"
We responded:
"Annabelle, thank you for your wonderful feedback! I'm happy to hear that Kathryn was able to assist you effectively and provide you with the coverage you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cliff Hornsby

November 4, 2025

5  out of  5
rating by Cliff Hornsby
"Natalie was a great at helping me out with my policy questions. She gave me the exact answers I needed and even broke it down so I could understand what I was paying and how it would show up on all future statements."
We responded:
"Thank you, Cliff! I'm happy to hear that Natalie was able to assist you with your policy questions and provide clear explanations. Our team is dedicated to ensuring you have a smooth experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Janiece Lee

October 31, 2025

5  out of  5
rating by Janiece Lee
"Grateful for the time Rebecca Seal spent with me on the phone today. Insurance can be overly complicated, but she worked to understand and address my questions and concerns, making sure I had what I needed before we ended the call. I appreciate the time and thoughtfulness she gave to me today. It makes me confident in my choices!"
We responded:
"Thank you, Janiece, for sharing your experience! I'm happy to hear that Rebecca was able to assist you effectively and make the process smoother. Your confidence in your choices means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Joseph Hooper

October 30, 2025

5  out of  5
rating by Joseph Hooper
"I am always pleasantly surprised at the level of customer service given to me by the Alex Baldwin team. Late in the day yesterday, I was in a pinch for a rental car issue for my 18 year old son. Jack Lester, at Alex Baldwin State Farm, told me he understood my concerns, what I would need, and that he would resolve the issues by the next morning which was an acceptable time frame. In fact, I received the email 15 minutes after I hung up the phone. I wish all the companies I do business with would show that they care like Jack did yesterday for me."
We responded:
"Thank you, Joseph, for sharing your experience! I'm happy to hear that Jack was able to assist you so promptly and effectively. Our team is committed to providing exceptional service, and it's wonderful to know we made a difference for you and your son. If you ever need anything else, feel free to reach out!"
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Nick Reed

October 29, 2025

5  out of  5
rating by Nick Reed
"I’m the customer that always has something go wrong with my account, per usual something went wrong in the account here. I’m used to the run around so I was stressing dealing with them, lucky Teegan (did I spell that right?) answered the phone and gave me no run around, went right to problem solving! Gave me a clear answer, admitted the problem was on their end, apologized and righted the wrong in a 10 minute phone call. In an industry full of BSers, Teegan and this agency are a nice break from the norm! Highly recommend! 👍"
We responded:
"Thank you, Nick, for sharing your experience! I'm happy to hear that Teegan was able to assist you effectively and provide a straightforward solution. It's great to know that our approach stands out positively in the industry. If you ever need anything else, feel free to reach out!"
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Joy Fenley

October 25, 2025

5  out of  5
rating by Joy Fenley
"Everyone is always wonderful!"
We responded:
"Thank you, Joy! I'm happy to hear that you find our team wonderful. We’re committed to providing great service and appreciate your feedback. Let us know if there's anything else we can do for you!"
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Saul De Loera

October 23, 2025

5  out of  5
rating by Saul De Loera
"Eleonor was very helpful, explained all coverages in great detail."
We responded:
"Thank you, Saul! I'm happy to hear that Eleonor was able to assist you and provide detailed explanations of your coverages. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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kevinMelissa Alexander

October 23, 2025

5  out of  5
rating by kevinMelissa Alexander
"Service is always prompt and accurate. I can’t recall a time I have had to wait for answers/resolutions to any of my insurance needs."
We responded:
"Thank you for the five-stars, kevinMelissa! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Spotted Dog Investments, LLC

October 15, 2025

5  out of  5
rating by Spotted Dog Investments, LLC
"State Farm is my go to for insurance."
We responded:
"Thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Fayetteville."
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Daniel Cavazos

October 6, 2025

5  out of  5
rating by Daniel Cavazos
"Super friendly awesome and very knowledgeable."
We responded:
"Thank you, Daniel! I'm happy to know you found our team friendly and knowledgeable. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Elizabeth Miller

October 2, 2025

5  out of  5
rating by Elizabeth Miller
"Eleanor was amazing! She really did a great job speeding our claim process along, and was very open and communicative throughout the payout!"
We responded:
"Thank you, Elizabeth! I'm happy to hear that Eleanor provided such excellent service and helped expedite your claim process. Our team is committed to maintaining open communication and ensuring a smooth experience for you. Let us know if there's anything else we can assist you with!"
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carolinasue1

October 1, 2025

5  out of  5
rating by carolinasue1
"The people at Alex Baldwin State Farm office are always very pleasant and helpful. They know their stuff there."
We responded:
"Thank you! I'm happy to hear that our team has been pleasant and helpful. We appreciate your kind words about our knowledge and service. If you ever need anything else, feel free to reach out!"
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Ehsan Qahremani

September 19, 2025

5  out of  5
rating by Ehsan Qahremani
"I usually get stressed dealing with insurance stuff, but every time I call Alex Baldwin’s office, Ariel makes everything so much easier. She’s always kind, patient, and really knows what she’s doing. She doesn’t just give quick and to the point answers . She also follows through and makes sure things get done (which means a lot to me). Thank you, Ariel, and thanks to Alex Baldwin’s team for having such a dedicated and wonderful staff member!"
We responded:
"Thank you, Ehsan, for your thoughtful review! I'm happy to hear that Ariel has been able to make your experience with us stress-free and pleasant. Her dedication and patience truly make a difference, and I'm grateful to have her on our team. If there's anything else we can assist you with, please don't hesitate to reach out!"