State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh Simmons
July 2, 2026
"Won't help"
Lisa Kaffka
July 2, 2026
"Rebecca was very informative and explained everything so I understood. Very knowledgeable and professional. Highly recommend her."
"Lisa, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca was able to provide you with the information you needed and that you found her professional and knowledgeable. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Tiara Egozcue
June 30, 2026
"Mari has the best attitude!"
"Tiara, thank you for taking the time to leave us a review! I'm happy to hear that Mari's positive attitude made a difference for you. We're proud to have her on our team. Let us know if we can help with anything else!"
Jennifer Micek
June 30, 2026
"Wonderful to work with! Ariel made sure that I understood my coverage but wasn’t pushy at all. I very much appreciate that!"
"Jennifer, thank you for taking the time to leave us a review! I'm happy to hear that Ariel was able to help you understand your coverage without any pressure. We always aim to make the process as comfortable as possible. Feel free to reach out if you need anything else!"
David Faulk
June 30, 2026
"I misplaced my State Farm check that would be paying for my roof replacement. I did not know this until the roofer was in front of me requesting his money. I called and spoke with Kendra at State Farm. She was wonderful! Her kindness shined throughout the phone call. She walked me step by step in correcting my mistake. Her customer service was truly above and beyond. We all struggle from time to time, there is nothing better than kindness and great customer service in those moments. 5 out of 5. Kendra is a rock star!"
"David, thank you for taking the time to leave us a review! I'm really happy to hear that Kendra was able to assist you so effectively during a stressful moment. We understand how important it is to have support when things don't go as planned, and I'm glad Kendra could provide that for you. We're always here to help if anything else comes up!"
Janice S
June 30, 2026
"I’m new treasurer for POA covered w State Farm. Jessica was extremely helpful in getting our accounts updated. Really appreciate her expertise and professionalism."
"Thank you, Janice! I'm happy to hear that Jessica was able to assist you with updating your accounts. We appreciate your kind words about her expertise and professionalism. Let us know if we can help with anything else!"
Angie King
June 29, 2026
"I had a great experience reviewing my insurance policies today with Piper! She was super friendly and knowledgeable. She explained things so I could understand what I am actually paying for."
"Angie, thank you for taking the time to leave us a review! I'm glad to hear that Piper made your policy review a positive experience. It's important to us that you feel informed and comfortable with your coverage. We're always happy to help if anything comes up."
Peggy Barton
June 26, 2026
"Kendra was very patient and helpful to me."
"Thank you, Peggy! I'm glad to hear that Kendra was patient and helpful during your visit. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
Tania Kearney
June 26, 2026
"I have talked with Sheila on a couple of different occasions and she is always so sweet and helpful."
"Tania, thank you for taking the time to leave us a review! I'm happy to hear that Shelia has been sweet and helpful during your interactions. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
Toni Cochran
June 26, 2026
"Shelia was helpful, knowledgeable, and quick when switching the vehicles on our insurance plan. This office is the best to work with."
"Toni, thank you for taking the time to leave us a review! I'm glad Shelia was able to help you quickly and effectively. We strive to make every experience smooth and pleasant. Don't hesitate to reach out if you need anything!"
Joyce Bradshaw
June 25, 2026
"Added drivers to my policy,was so friendly and helpful,answered all my questions,explained things."
"Joyce, thank you for the great review! I'm happy to hear that you found the process of adding drivers to your policy friendly and helpful. It's important to us that all your questions are answered and everything is clearly explained. We're always here if you need anything else!"
Monique Ortiz
June 25, 2026
"Always suck great customer service. Spoke to Rebecca, she was so sweet and knowledgeable! Definitely recommend State Farm, good prices too!"
"Monique, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca provided you with such sweet and knowledgeable service. We appreciate your recommendation and are glad you found our prices to be good. Let us know if we can help with anything else!"
Jack Blanton
June 23, 2026
"Kyle Guion was exceptional at helping me through the whole process. Will always use him moving forward."
"Thank you, Jack! I'm glad to hear that Kyle provided exceptional assistance throughout your experience. We're happy to have you with us and look forward to continuing to support you. Feel free to reach out if you need anything else!"
Jim Fletcher
June 23, 2026
"Rebecca did a great job in reviewing my policies!! Feel real good about my insurance!!"
"Thank you, Jim! I'm happy to hear that Rebecca was able to help you feel confident about your insurance. We appreciate your feedback and support!"
Nicolas Kinder
June 22, 2026
"Horrible. Answered questions before I could ask them. No one should be that friendly. Very unusual."
"Hey, Nicolas! Thank you for the review. We appreciate you taking the time to share your experience. We're glad we could stay ahead of your questions and provide a memorable interaction. Thanks for choosing our office, and we look forward to helping again whenever you need us."
Joy Fenley
June 22, 2026
"Called from dealership on Saturday morning phone went to 800 line but immediately received return call from Sheila. She quickly and happily added our new vehicle and removed the old . She also answered multiple questions and offered me additional services I had not considered. Team Alex is the best!!"
"Joy, thank you for taking the time to leave us a review! I'm glad Sheila was able to assist you so efficiently with your vehicle update and provide helpful information. We appreciate your kind words about our team. Let us know if we can help with anything else!"
Erick Reyes
June 19, 2026
"Super fast and friendly great team to have"
"We love to see feedback like yours, Erick! Thanks so much for highlighting our commitment to speedy and efficient service. Our Fayetteville State Farm team is here anytime you need us!"
David Roe
June 18, 2026
"A great agency with awesome agents. They know their stuff and arent pushy."
"David, thank you for taking the time to leave us a review! I'm happy to hear that you had a positive experience with our team and felt comfortable with our approach. We strive to provide knowledgeable and friendly service. Let us know if we can help with anything else!"
Sandra Bratton
June 17, 2026
"Will not return calls. My son's truck has been in shop 10 months and they refuse to fix it correctly. Have made multiple phone calls and emails..NO ANSWER.. just left on hold ETERNALLY. Fixing to go sit in his office until we get answers. I co signed for the truck. Very poor business practice. Will not return the shop owners calls or emails either. Claims won't tell us what we need."
"Thank you for your feedback, Sandra. I'm truly sorry to hear about the difficulties you've faced with your son's truck and the lack of communication. This is not the experience we want for our customers. Please reach out to our office directly so we can address this issue and work towards a resolution."
Alma C
June 15, 2026
"Should you be seeking insurance, this establishment comes highly recommended. They are known for offering the most competitive pricing and, more significantly, exceptional customer service. We wholeheartedly endorse their services."
"Thank you, Alma, for your wonderful review! I'm happy to hear that you found our pricing competitive and our customer service exceptional. Your endorsement means a lot to us. We're always here if you need anything else!"
Createalways
June 15, 2026
"Working with their office has been great"
christian batteau
June 15, 2026
"We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our commercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months."
Sherry Patrick
June 12, 2026
"Kendra was very helpful today. Great service from State Farm!"
Alan Thomason
June 11, 2026
"I have always worked with Shelia Roberts over the phone for vehicle insurance. She is always friendly, helpful, and very knowledgeable. A pleasure to work with!"
Almamy Soumah
June 11, 2026
"Thank you Rebecca and Mari
Thank you for your patience and hard work"