State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
charlotte lance
April 28, 2025
5
out of
5
rating by charlotte lance
"Rylan Ladewig was so amazing when I called! She was very helpful and answered all of my questions in a timely manner. Thank you, Rylan!"
Sophia
April 28, 2025
5
out of
5
rating by Sophia
"Rylan Ladewig is the best! She is extremely knowledgeable about insurance and always makes my day brighter."
Kilee Crawford
April 24, 2025
5
out of
5
rating by Kilee Crawford
"Thank you for help Sheila it really made my day"
We responded:
"Thank you, Kilee! I'm happy to hear that Sheila was able to make your day better. We appreciate your feedback and are always here to assist with any of your insurance needs. Feel free to reach out anytime!"
Pending M
April 23, 2025
5
out of
5
rating by Pending M
"I love the great service and personal touch from Alex Baldwin and his crew. Kaelynn is always a delight to work with and is knowledgeable and patient with all of my questions. This is a great group to trust for your insurance needs."
We responded:
"Thank you so much for your kind words! I'm delighted to know that you appreciate the service and personal touch from our team. Kaelynn will be thrilled to hear your compliments about her knowledge and patience. We're grateful to have you with us for your insurance needs. If you ever have more questions or need assistance, feel free to reach out!"
Rebecca McFarland
April 14, 2025
5
out of
5
rating by Rebecca McFarland
"Ariel was a great help with my insurance policy! They are always quick and efficient whenever I call!"
We responded:
"Thank you for the review, Rebecca! We are happy to hear that Cannon was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Motown72
April 14, 2025
5
out of
5
rating by Motown72
"Sheila Roberts did a fantastic job helping us with our policy updates. I would definitely recommend reaching out to her with any questions or help."
We responded:
"Thank you! I'm glad to hear that Sheila was able to assist you with your policy updates. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Gloria Echevarria
April 9, 2025
5
out of
5
rating by Gloria Echevarria
"Staff is always so friendly and patient!"
We responded:
"Thank you, Gloria! I'm happy to know that our staff's friendliness and patience have made a positive impression on you!"
Peetee Scates
April 7, 2025
5
out of
5
rating by Peetee Scates
"I usually with with Jake for all my State Farm needs, but he was out of the office and Ariel stepped right up! She took care of me with grace and a smiling voice. Thank you Ariel, and State Farm!"
We responded:
"Thank you, Peetee, for sharing your experience! I'm happy to hear that Ariel was able to assist you so effectively in Jake's absence. Her dedication to providing excellent service is truly appreciated. If you have any more needs, feel free to reach out to our office anytime."
Jamison Walker
March 27, 2025
5
out of
5
rating by Jamison Walker
"State Farm has insured me for a while now and I just got a new car and the customer service was great. Shelia helped me get my new car covered and my old car drop with a couple of great conversations in the middle. I’ll be sticking with State Farm for awhile. Affordable, great customer service, great commercials, and you know you’re covered. Thank you Shelia"
We responded:
"Thank you, Jamison, for sharing your experience! I'm glad to hear that Shelia was able to assist you with your coverage and making the transition smooth. It's wonderful to know that you're satisfied with our service and find our coverage affordable. We're here for any further needs or questions you might have."
Marlene Riley
March 25, 2025
5
out of
5
rating by Marlene Riley
"I’m buying a new home and moving from another state, so I contacted the nearest State Farm office in the town that I’m moving to. Drew Howerton took my call and was able to answer all of my questions. She set me up with my home and car insurance in a timely manner, and was very helpful and thorough throughout the process. I highly recommend using Alex Baldwin State Farm Insurance office, for your insurance needs."
We responded:
"Thank you, Marlene, for sharing your experience! I'm glad Drew was able to assist you with your insurance needs efficiently. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out."
Candy Turner
March 20, 2025
5
out of
5
rating by Candy Turner
"Worked with Kaelynn customer care agent and she is amazing! She took care of my request quickly. I was highly satisfied with the outcome. ~Thank you, Kaelynn"
We responded:
"Thank you, Candy, for sharing your experience! I'm happy to hear that Kaelynn was able to assist you efficiently and that you were satisfied with the outcome. We appreciate your feedback and are here for any future needs or questions you may have."
Tay Woods
March 18, 2025
5
out of
5
rating by Tay Woods
"Ariel did an amazing job at helping me work through an insurance quote for my new car. Always appreciate talking to these folks. Extremely helpful and professional."
We responded:
"Thank you, Tay! I'm glad to hear that Ariel was able to assist you. Our team takes pride in being helpful and professional, and it's wonderful to know you appreciate our efforts. If you have any more questions or need further assistance, feel free to reach out anytime."
M Janski
March 14, 2025
5
out of
5
rating by M Janski
"Kaelynn and the team at Alex Baldwin's State Farm are amazing people and great to work with. Kaelynn has been so helpful and kind while helping me save money on my insurance rates!"
We responded:
"Thank you, M Janski, for your wonderful feedback! I'm happy to hear that Kaelynn and the team have been helpful and kind in assisting you with your insurance needs. It's great to know we could help you save money on your rates. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Pamela Creech
March 13, 2025
5
out of
5
rating by Pamela Creech
"Hi there I just wanted to put a shout out to. * Ariel * from state farm for always answering my phone call and getting back fast with me on my questions communication is so important and she has been there all the way. I appreciate you and thank you. Also to Alex Baldwin for getting me started on this insurance plan. Much appreciated thanks."
We responded:
"Thank you, Pamela! I'm thrilled to hear that Ariel has been consistently helpful and responsive to your needs. Effective communication is essential, and it's great to know she's been there for you. I'm also pleased that I could help you get started with your insurance plan. If you have any more questions or need further assistance, don't hesitate to reach out anytime!"
Keith Delozier
March 12, 2025
5
out of
5
rating by Keith Delozier
"Kaelynn was super helpful and informative. She is very good at helping you understand your policies."
We responded:
"Thank you, Keith, for your wonderful feedback! I'm glad to hear that Kaelynn was able to assist you effectively and provide clear explanations of your policies. It's great to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
antonio lopez
March 11, 2025
5
out of
5
rating by antonio lopez
"The agent that helped me over the phone and through email, Kaelynn K was very informative and a great help in transferring my policy state to state. Would recommend working with her in the future to anyone!"
We responded:
"Thank you, Antonio, for sharing your experience! I'm happy to hear that Kaelynn was able to assist you effectively with your policy transfer. Her dedication to providing informative and helpful service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Kristian Delgado
March 10, 2025
5
out of
5
rating by Kristian Delgado
"Great team with excellent customer service!"
We responded:
"Thank you, Kristian, for your fantastic review! I'm happy to know that our team provided you with excellent customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Keith Henry
March 7, 2025
5
out of
5
rating by Keith Henry
"Shelia was incredibly helpful looking through our policy to help me understand what were paying for. Grateful for her help!"
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to hear that Shelia was able to assist you in understanding your policy details. Her dedication to helping our customers is truly appreciated. If you have any more questions, feel free to reach out to our office anytime."
Kevin McClelland
March 5, 2025
5
out of
5
rating by Kevin McClelland
"can’t say enough good things about my experience with State Farm and my agent, Alex Baldwin. I’ve been insured with them for my Plymouth Prowler, and the level of service I receive is second to none. Today, I had the pleasure of working with Eleanor McCabe, and she was absolutely outstanding! She took the time to answer all my questions thoroughly, went over my policy coverage in detail, and made sure I fully understood everything. Not only that, but she also processed two payments over the phone, enrolled me in auto pay, and promptly emailed digital copies of my insurance cards—all while committing to mailing me physical copies as well. The customer service I receive from Alex Baldwin’s team at State Farm is top-tier, and Eleanor truly went above and beyond to make the process seamless and stress-free. I genuinely feel like I’m getting exceptional value for my money, and it’s reassuring to know I have a team that cares about my coverage as much as I do. If you’re looking for a knowledgeable, responsive, and customer-focused team, I highly recommend State Farm and Alex Baldwin’s office. Huge thanks to Eleanor for her patience, professionalism, and outstanding service!"
We responded:
"Thank you so much, Kevin, for taking the time to share your experience with us! I am truly delighted to hear that Eleanor provided you with such exceptional service during your interaction. It’s wonderful to learn how she took the time to address all of your questions thoroughly, managed your payments efficiently, and ensured that you had everything you needed throughout the process. Your recommendation means a great deal to us, and we want you to know that we are always here to assist you with any future needs you might have. Please feel free to reach out to us anytime; we are more than happy to help!"
Ryan Finkelstein
March 5, 2025
5
out of
5
rating by Ryan Finkelstein
"I've dealt with Ariel from this office multiple times and she's always been a joy to work with. The first time I dealt with her was on a time sensitive DMV matter which she promptly addressed and helped me avoid potential reporting fines from the state I was relocating from. The second time, most recently, was when I was creating a new renters policy. She is always easygoing, positive, works efficiently and thoroughly to ensure all my needs are addressed. Looking forward to working with her again in the future."
We responded:
"Thank you, Ryan, for sharing your experience! I'm delighted to hear that Ariel has been such a positive influence in your interactions with our office. Her ability to efficiently handle time-sensitive matters and ensure your needs are met is truly commendable. We're excited to continue assisting you with any insurance needs you may have. Don't hesitate to reach out if you have any questions or need further assistance!"
Kimber Collins
March 5, 2025
5
out of
5
rating by Kimber Collins
"Office staff is always helpful"
We responded:
"Thank you, Kimber, for your wonderful feedback! I'm glad to know our office staff is always helpful. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Madeline Farris
February 24, 2025
5
out of
5
rating by Madeline Farris
"Grace was so helpful with all of my insurance issues!!"
We responded:
"Thank you, Madeline, for sharing your experience! I'm glad to hear that Grace was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
braden runnels
February 24, 2025
5
out of
5
rating by braden runnels
"Grace was so helpful and sweet!"
We responded:
"Thank you, Braden, for your wonderful review! I'm happy to hear that Grace was able to assist you so well. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Kelsey Vaughn
February 19, 2025
5
out of
5
rating by Kelsey Vaughn
"Absolutely thrilled with the service I received from Drew Howerton at State Farm! She was incredibly helpful, friendly, and knowledgeable. Drew took the time to explain everything in detail, making sure I understood my options and ensuring I got the best coverage for my needs. It's clear she genuinely cares about her clients, and I truly appreciate her patience and expertise. Highly recommend Drew to anyone looking for an insurance agent who goes above and beyond! 5 stars all the way!"
We responded:
"Thank you, Kelsey, for sharing your experience! I'm glad to hear that Drew was able to assist you so effectively. Her dedication to providing detailed explanations and ensuring the best coverage is truly commendable. Your recommendation means a lot, and we're here for any future insurance needs or questions you might have!"
Olivia Smith
February 10, 2025
5
out of
5
rating by Olivia Smith
"I switched to State Farm from Geico almost a year ago now and it's been great. Ariel is very friendly and professional and very helpful! I'm very pleased with the service I've received so far!"
We responded:
"Thank you, Olivia, for sharing your experience! I'm glad to hear that your switch has been positive. Ariel is indeed a valuable part of our team, and we're happy to know she's been helpful and professional. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"