State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kasey Harvey
March 24, 2026
5
out of
5
rating by Kasey Harvey
"We have been in contact with Brandon Jett on the Alex Baldwin team. Loved this experience- very helpful getting our home and auto set up!"
We responded:
"Thank you, Kasey! I'm happy to hear that Brandon provided such helpful assistance with your insurance. Our team is dedicated to making the process smooth and enjoyable. If you need anything else, feel free to reach out!"
Ben Seals
March 24, 2026
5
out of
5
rating by Ben Seals
"Piper is excellent at explaining options and getting accounts set up."
We responded:
"Thank you for your review, Ben! I'm happy to hear that Piper was able to clearly explain options and assist with setting up your accounts. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can do for you!"
Jackson Hodge
March 23, 2026
5
out of
5
rating by Jackson Hodge
"Fast, explained everything well. Thanks, Rebecca."
We responded:
"Thank you for your review, Jackson! I'm happy to hear that Rebecca was able to assist you quickly and clearly. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Brock Haegele
March 23, 2026
5
out of
5
rating by Brock Haegele
"Called the office to make a payment early on my life insurance policies for my wife and me. Brittany was very helpful and prompt. Real pleasure to talk with you while we updated my card information."
We responded:
"Thank you for the five-stars, Brock! We greatly appreciate you taking the time to leave us a review!"
Jessica Pesantez
March 23, 2026
5
out of
5
rating by Jessica Pesantez
"I recently switched over to Alex Baldwin’s State Farm agency. We don’t live near them, but decided to use them because the price was right and their customer service is exceptional. Highly recommend getting a quote and checking them out."
We responded:
"Thank you, Jessica! I'm happy to know that our pricing and customer service made your decision to switch worthwhile. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out. Thanks for choosing us!"
Joni Bright
March 20, 2026
5
out of
5
rating by Joni Bright
"I called today to get an update on my renters insurance and I was lucky to get Melissa to help me with what I have been trying to get fixed all week . Melissa took care of it all today and was super sweet , thank you!"
We responded:
"Thank you, Joni! I'm happy to hear that Melissa was able to assist you with your insurance and provide the help you needed. We appreciate your feedback and are always here to support you. Let us know if there's anything else we can do for you!"
Cathy Merryman
March 19, 2026
5
out of
5
rating by Cathy Merryman
"Staff was very friendly and helpful, answered all my questions.It was a very good experience now I have 3 policies with them"
We responded:
"Thank you, Cathy! I'm happy to hear that our staff was friendly and helpful during your visit. It's wonderful that you now have three policies with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Carl Bowling
March 18, 2026
5
out of
5
rating by Carl Bowling
"Worked with Piper to get insurance applied to an old car that had been parked for 20+ years. She was very helpful and got everything completed in a very short time."
We responded:
"Thank you, Carl! I'm happy to hear that Piper was able to assist you efficiently with your insurance needs. We appreciate your feedback and are always here to help with any future insurance questions or needs. Thanks for choosing us!"
Davinder Braich
March 17, 2026
5
out of
5
rating by Davinder Braich
"Really don’t like dealing with insurance people but Eleanor answered all my questions and got my claim issues cleared up."
We responded:
"Thank you, Davinder, for sharing your experience! I'm glad Eleanor was able to assist you and address your claim issues. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Adam Leggett
March 17, 2026
5
out of
5
rating by Adam Leggett
"Rebecca was super friendly and very helpful when I called about an additional policy. Highly recommended this team."
We responded:
"Thank you, Adam! I'm glad to hear that Rebecca was able to assist you with your policy inquiry. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Bradley Jones
March 16, 2026
5
out of
5
rating by Bradley Jones
"Quick effortlessly got additional coverage"
We responded:
"Thank you, Bradley! I'm happy to hear that getting additional coverage was quick and effortless for you. Our team is dedicated to making the process as smooth as possible. If you need anything else, feel free to reach out!"
Valerie Manasco
March 13, 2026
5
out of
5
rating by Valerie Manasco
"Thank you all at State Farm. I have always had best experience with all of you & today I so Thank Rebecca Seal for all her help at last minute! Wonderful people 🥰"
We responded:
"Valerie, thank you for your wonderful feedback! I'm happy to hear that Rebecca and our team were able to assist you, especially on short notice. We appreciate your trust and are here whenever you need us. Let us know if there's anything else we can do for you!"
KITA CARROLL
March 13, 2026
5
out of
5
rating by KITA CARROLL
"I've been with State farm for years and my experiences have been great and customer service always been very helpful in assisting me with all questions I have I appreciate the service!"
Talley F
March 12, 2026
5
out of
5
rating by Talley F
"Rebecca was wonderful to work with. I was in the market for trading in my truck for a new one. She did a great job giving me a quote on some vehicles I was interested in purchasing. When I did finally make the purchase, she helped me get everything finalized and quickly sent out the new insurance card. She was great to answer every question I had and was very knowledgeable. I've been with these guys for several years now and they've been great. Thanks!"
We responded:
"Thank you, Talley! I'm glad to hear that you received excellent support. It's wonderful to know that you were assisted with quotes and received your new insurance card quickly. We appreciate your loyalty over the years and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Emily Moore
March 12, 2026
5
out of
5
rating by Emily Moore
"I had such a great experience working with Shelia Roberts at Alex Baldwin State Farm! She went above and beyond to help me review and update my insurance. She actually took the time to call me personally because she knew I needed to make some changes, and that meant a lot. Shelia was incredibly kind, personable, and easy to talk to. She explained everything clearly and made sure I understood my options so I could make the best decision for my family. On top of that, she helped me save money while improving my coverage, which is a huge win! It’s rare to find someone who truly cares about helping people instead of just selling a policy. Shelia made the whole process smooth, stress-free, and honestly even enjoyable. If you’re looking for someone who will take care of you, listen, and make sure you’re getting the best coverage possible, I highly recommend reaching out to Shelia at Alex Baldwin State Farm! ⭐ 10/10 experience!"
We responded:
"Thank you, Emily, for sharing your wonderful experience! I'm delighted to hear that Shelia provided such exceptional service and made the process enjoyable for you. It's fantastic that she could assist you in updating your insurance while also saving you money. We truly value your recommendation and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Sturm Wyatt
March 10, 2026
5
out of
5
rating by Sturm Wyatt
"Shelia was extremely kind and helpful. She connects on a personal level to who she talks to and explains things extremely clearly. Gives a human touch unlike most other insurances making you feel cared for from beginning to end."
We responded:
"Hey, Sturm! Thank you for sharing your experience with Shelia. We're happy to hear she was kind, helpful, and took the time to explain everything clearly while connecting with you on a personal level. We appreciate you mentioning the help with accident, property, auto, and renter's coverage, and we're glad the claims process felt quick and easy and that our team was reachable when needed."
Hayes Bradford
March 4, 2026
5
out of
5
rating by Hayes Bradford
"I recently worked with Shelia at Alex Baldwin State Farm for my car insurance policy, and the experience was outstanding. I’ll admit, I was pretty timid at first and unsure about the process, but Shelia immediately put me at ease. She was incredibly helpful, patient, and genuinely disarming. She took the time to explain everything clearly, answered all my questions without rushing me, and made sure I felt confident in the coverage I was choosing. What could have been a stressful situation turned into a smooth and reassuring experience. If you’re looking for someone knowledgeable, approachable, and truly focused on helping you, I highly recommend asking for Shelia at Alex Baldwin State Farm."
We responded:
"Thank you, Hayes, for sharing your experience! I'm glad to hear that Shelia was able to make the process smooth and reassuring for you. Our team is dedicated to providing clear and supportive service, and it's wonderful to know Shelia made a positive impact. If you have any more questions or need assistance in the future, feel free to reach out!"
Canaan
March 3, 2026
5
out of
5
rating by Canaan
"Rebecca was extraordinary thorough in explaining my policy and changes. Making sure I had and understood the exact coverage I needed. 6/5 stars"
We responded:
"Canaan, thank you for your fantastic feedback! I'm happy to hear that Rebecca was able to provide such a thorough explanation of your policy and coverage. Our team is dedicated to ensuring you have the information you need. Let us know if there's anything else we can assist you with!"
Jackie Pipes
March 2, 2026
5
out of
5
rating by Jackie Pipes
"Taylor was knowledgeable and kind, she helped me narrow down my options and find the best policy for my situation. While working through options there was a small system error that delayed the process, Taylor wrote down my information and promptly called me back as soon as the system was back up and running."
We responded:
"Thank you for your review, Jackie! I'm happy to hear that Taylar was able to assist you effectively and guide you to the right policy. I apologize for the system error, but I'm glad Taylar's quick follow-up made the process smoother for you. If you have any more questions or need further assistance, feel free to reach out!"
Adam Sellers
February 27, 2026
5
out of
5
rating by Adam Sellers
"Sheila is always the most courteous person to do business with, delightful to speak with, most helpful in every way to help me understand coverage."
We responded:
"Adam, thank you for your wonderful feedback! I'm happy to hear that Shelia has been courteous and helpful in explaining your coverage. We appreciate your trust in us and are here for any future questions or needs. Thanks for choosing us!"
Tanya McBryde
February 25, 2026
5
out of
5
rating by Tanya McBryde
"I called State Farm this morning to follow up on a change made earlier this month and Brittany was so cheerful and happy to help me out and confirm everything was good to go! I have only had the very best experience with Alex's office, but definitely wanted to shout out to Brittany for her great customer service today!! 5 stars!!!!"
We responded:
"Thank you for your wonderful feedback, Tanya! I'm delighted to hear that Brittany provided such cheerful and helpful service. Our team is dedicated to ensuring a positive experience, and it's great to know we've met your expectations. Let us know if there's anything else we can assist you with!"
Rebecca Blount
February 24, 2026
5
out of
5
rating by Rebecca Blount
"Jason is always responsive and cares about his customers."
We responded:
"Thank you for your review, Rebecca! I'm glad to hear that Jason's responsiveness and care have made a positive impact. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
S K Champion
February 23, 2026
5
out of
5
rating by S K Champion
"Alex Baldwins State Farm ofc is exceptional! Alex is stellar and agent Rebecca Seal is to be commended! She has impressed me with her knowledge of services and knows details of coverage very well. She delivers with kindness and professionalism! You can't go wrong with them on your side. I highly recommend them."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that you had such a positive experience with our office. Rebecca and I are dedicated to providing knowledgeable and professional service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Tami
February 23, 2026
5
out of
5
rating by Tami
"Super nice folks who are always willing to help. Thank you Sheila 😊"
We responded:
"Thank you, Tami! I'm glad to hear that you find our team helpful and friendly. Sheila and the rest of us are always here to assist you with anything you need. Thanks for choosing us!"
Kim Williams
February 19, 2026
5
out of
5
rating by Kim Williams
"Great service as usual."
We responded:
"Thank you, Kim! I'm happy to know you consistently enjoy our service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"