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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah King

August 11, 2026

1  out of  5
rating by Sarah King
"cant reach anyone after starting with Alex Baldwins office, all of my account is messy and the office as a whole is unprofessional. 2/10 because at least I had coverage for a month"
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Charlie Gibson

August 10, 2026

5  out of  5
rating by Charlie Gibson
"I appreciate their urgency of assisting customers and making sure we get everything taken care of.
Madelynn was a big help today."
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Johnny Williams

August 7, 2026

5  out of  5
rating by Johnny Williams
"Rebecca was wonderful and answered all of questions. We appreciate her patience and staying late on Friday!"
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Zane Ward

August 7, 2026

5  out of  5
rating by Zane Ward
"Great customer service and easy to work with!"
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Michael Johnson

August 7, 2026

5  out of  5
rating by Michael Johnson
"Piper was Awesome!"
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Stewart Payton

August 6, 2026

5  out of  5
rating by Stewart Payton
"Great customer service. Linlee and Piper quickly solve whatever issue I'm experiencing."
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Adam Turnbull

August 6, 2026

5  out of  5
rating by Adam Turnbull
"GREAT SERVICE"
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Shaniya Harris

August 6, 2026

5  out of  5
rating by Shaniya Harris
"Love Jessica she is a ray of sunshine and always ready to help no matter what."
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Kathryn French

August 6, 2026

1  out of  5
rating by Kathryn French
"I miss how this office used to be ran. When Larry Floyd was our agent his staff answered the phone and returned calls timely. I've never called this office and had my call answered. I leave messages and texts, and do not get a call back without multiple attempts. They say they'll send email confirmations when the task is completed, they don't follow through. I don't know what is going on over there, but I do not recommend this office or agency unless you never need assistance."
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Robert Cline

August 5, 2026

5  out of  5
rating by Robert Cline
"Very friendly person helped us add new vehicle to our policy. Very professional and informative on what our insurance covers. Thanks for everything Ariel, hopefully i got your name correct."
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jamie forrester

August 3, 2026

5  out of  5
rating by jamie forrester
"Always communicative, friendly, and frequently available. Much preferred over experiences with other agencies."
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Brianna Reynolds

July 31, 2026

5  out of  5
rating by Brianna Reynolds
"loved Mari she has amazing customer service! thank you so much!"
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Glenys Moore

July 31, 2026

5  out of  5
rating by Glenys Moore
"Mari has great customer service love her so much"
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Cheyenne Bright

July 31, 2026

5  out of  5
rating by Cheyenne Bright
"Madelynn was very kind and helpful"
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Johnny Reynolds

July 29, 2026

5  out of  5
rating by Johnny Reynolds
"Mari with Alex Baldwin was extremely helpful, professional & knowledgeable. Great group of people to do business with!"
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XxFire_WolfxX

July 28, 2026

5  out of  5
rating by XxFire_WolfxX
"Shelia is so wonderful. She is the best at what she does. She has taken care of me 20 years. I recommend this agent and company to everyone."
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Phyllis Shaw

July 28, 2026

5  out of  5
rating by Phyllis Shaw
"Recently, I needed updates to our policy and Piper helped me both times. She is amazing. She remembers me; she can pull up my account at once; she is totally on top of all the information needed to answer my questions. Customer Service! She is on point. Thank you so much, Piper. You made my day. Twice!"
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Xegrath Rally

July 28, 2026

5  out of  5
rating by Xegrath Rally
"Kendra helped fix a technical issue that made my insurance inactive even as they were about to close."
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Warren Adcock

July 27, 2026

5  out of  5
rating by Warren Adcock
"Mari was very nice."
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Sunil Gangavarapu

July 27, 2026

5  out of  5
rating by Sunil Gangavarapu
"Thank you Piper Smith for the service and appreciate you for the great experience we exchanged with you this afternoon, You are awesome.."
We responded:
"Thank you, Sunil! I'm glad to hear that Piper provided you with a great experience. We appreciate your kind words and are always here to help. Let us know if we can assist with anything else!"
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QweenBee_YT H

July 25, 2026

5  out of  5
rating by QweenBee_YT H
"I ran over some debris on the highway that popped my tire, Shelia Roberts over the phone at Statefarm Fayetteville was calm and quick in finding me some help. I really appreciate the help in the hot weather to get fixed quickly."
We responded:
"Thank you! I'm happy to hear that Shelia was able to assist you promptly and effectively during such a stressful situation. We know how important it is to get back on the road quickly, especially in hot weather. We're always here to help if you need anything else!"
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Mellisa Lawrence

July 23, 2026

5  out of  5
rating by Mellisa Lawrence
"Alex is an outstanding agent ,very helpful with wonderful customer service."
We responded:
"Thank you, Mellisa! I'm happy to hear that you found our customer service helpful and outstanding. We strive to provide the best experience possible. Feel free to reach out if you need anything else!"
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Jan Hodge

July 22, 2026

5  out of  5
rating by Jan Hodge
"Rebecca was excellent help."
We responded:
"Jan, thank you for taking the time to leave us a review! I'm glad to hear that Rebecca was able to provide excellent help. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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brian stubbs

July 21, 2026

5  out of  5
rating by brian stubbs
"Brittany kemp was such An amazing insurance rep she helped me with everything always been there every time when I asked her to help me with something she always give me feedback. Such a great place. I’m glad that I’m with State Farm and they save me money. Have no complaints. Five star rating keep up the good work."
We responded:
"Thank you, Brian! I'm really happy to hear that Brittany has been so helpful and supportive with your insurance needs. It's great to know you're satisfied with our service and that you're saving money with us. We appreciate your kind words and your five-star rating. Let us know if we can help with anything else!"
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maltamansixty

July 17, 2026

5  out of  5
rating by maltamansixty
"I paid my auto insurance by phone. My experience was quick and easy. The young lady taking my information was very capable and quick!"
We responded:
"Thank you! I'm happy to hear that your phone payment experience was quick and easy. Our team strives to make every interaction smooth and efficient. Let us know if we can help with anything else!"