State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Schaper
May 1, 2026
5
out of
5
rating by Jennifer Schaper
"I absolutely love Kyle and Piper! They are so helpful and friendly. Piper is extremely kind and thorough."
We responded:
"Thank you, Jennifer! I'm happy to hear that Kyle and Piper have been so helpful and friendly. Piper's kindness and thoroughness are truly appreciated by our team. If you need anything else, feel free to reach out!"
Timothy Vandever
May 1, 2026
5
out of
5
rating by Timothy Vandever
"Shelia was very professional and helpful. I would be proud to have an exceptional employee like her if i owned a business. She's great!"
We responded:
"Thank you, Timothy! I'm happy to hear that Shelia provided such professional and helpful service. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
Karen M.F Young
May 1, 2026
5
out of
5
rating by Karen M.F Young
"The lady that answers the phone is so helpful and professional. All of my questions get answered and she is always so nice and relieves my stress about my insurance. My agent is lucky to have her. Ms Shiela was great"
We responded:
"Thank you, Karen, for your wonderful feedback! I'm delighted to hear that our team member has been so helpful and professional in addressing your questions and easing your concerns. We're grateful to have such dedicated individuals on our team. If you ever need further assistance, please don't hesitate to reach out!"
Cameron Black
April 30, 2026
5
out of
5
rating by Cameron Black
"Called to get some help with filing a claim- Jessica was so helpful and I appreciated her guidance every step of the way!"
Anthony V
April 30, 2026
5
out of
5
rating by Anthony V
"I called in with some questions about a policy and spoke with Taylor over the phone. She was incredibly helpful, and happily answered all questions I had. Im actually with allstate but I will be switching over after this experience"
Kari Spears
April 29, 2026
5
out of
5
rating by Kari Spears
"My husband and I have been with Alex Baldwin State Farm for years. I have been with State Farm since I was a teenager. I appreciate this local branch and the service they provide. I recently purchased a newer car and Shelia was so kind and helpful in switching over my insurance, updating me on my premium, and offering additional coverage without pressuring me to add on anything I did not want or was ready to do. Thank you, Sheila, for helping me with my new (to me) car purchase. You were fabulous to speak with and for celebrating with me! :)"
We responded:
"Thank you, Kari, for your wonderful feedback! I'm so happy to hear that Shelia provided such kind and helpful service during your recent purchase. We truly value your long-standing relationship with us and are always here to support you with any insurance needs. Let us know if there's anything else we can assist you with!"
Bethany Rachel
April 28, 2026
5
out of
5
rating by Bethany Rachel
"Rebecca was amazing to work with! So friendly and helpful with updating my policy. Made the process much less stressful!"
We responded:
"Thank you, Bethany! I'm happy to hear that Rebecca made updating your policy a smooth and stress-free experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kendel J
April 28, 2026
5
out of
5
rating by Kendel J
"Excellent experience!"
We responded:
"Thank you, Kendel! I'm happy you had an excellent experience with us. We’re committed to providing top-notch service. Let us know if there's anything else we can do for you!"
clint moody
April 28, 2026
5
out of
5
rating by clint moody
"Been with Alex Baldwin for 25+ years. We may have been one of his first customers. They have always been there for us when we've been in need and I've never had any issues with claims. Everything has always been very smooth and taken care of without hesitation. We had to call in today for insurance verification for Arvest and Sheila helped us once again get the matter resolved in just a matter of minutes."
We responded:
"Thank you, Clint, for your wonderful feedback! I'm so happy to hear that you've been with us for over 25 years and that our team has consistently met your needs. Sheila is indeed a valuable part of our office, and I'm glad she could assist you quickly with your insurance verification. If there's anything else we can do for you, just let us know!"
James Burtrom
April 28, 2026
5
out of
5
rating by James Burtrom
"Rebecca was very knowledgeable and extremely helpful!!!"
We responded:
"Thank you, James! I'm glad to hear that Rebecca was able to assist you with her expertise and helpfulness. We appreciate your feedback and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
M Janski
April 28, 2026
5
out of
5
rating by M Janski
"Melissa and the team at Alex Baldwin's State Farm are amazing people and great to work with. Melissa has been so helpful and kind while helping me save money!"
We responded:
"Thank you, M Janski, for your wonderful feedback! I'm happy to hear that Kaelynn and the team have been helpful and kind in assisting you with your insurance needs. It's great to know we could help you save money on your rates. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Luci Shepherd
April 27, 2026
5
out of
5
rating by Luci Shepherd
"I was very pleased with the help I received from Shelia & Melissa with upgrading my policy and adding my son, a new driver to our policy. Excellent customer service and support!"
We responded:
"Luci, thank you for sharing your experience! I'm glad Ariel could assist you so smoothly, especially during such a stressful situation. We appreciate your kind words about our customer service and support. If you need any further assistance, feel free to reach out to our office anytime! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Bret Watkins
April 24, 2026
5
out of
5
rating by Bret Watkins
"Kyle is awesome. He gave me all options and explained them to me. He didn't try to sell anything I didn't want."
We responded:
"Thank you for your feedback, Bret! I'm delighted to hear that Kyle provided you with clear options and explanations. It's important to us that you feel informed and comfortable with your choices. If you have any more questions or need further assistance, feel free to reach out anytime!"
Dell Hall
April 23, 2026
5
out of
5
rating by Dell Hall
"Jessica was very helpful. I called a little confused, and she took the time to track down the information I needed and got me connected with the right person. Great customer service and very kind throughout the process."
We responded:
"Thank you, Dell! I'm happy to hear that Jessica was able to assist you effectively and provide the support you needed. Our team is dedicated to offering excellent customer service, and it's wonderful to know that Jessica's efforts made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"
Valerie Manasco
April 23, 2026
5
out of
5
rating by Valerie Manasco
"Thank you all at State Farm. I have always had best experience with all of you & today I so Thank Melissa for all her help at last minute! Wonderful people 🥰"
We responded:
"Valerie, thank you for your wonderful feedback! I'm happy to hear that Rebecca and our team were able to assist you, especially on short notice. We appreciate your trust and are here whenever you need us. Let us know if there's anything else we can do for you!"
David Fielder
April 22, 2026
5
out of
5
rating by David Fielder
"Rebecca was super helpful and very nice."
We responded:
"Thank you, David! I'm glad to hear that Rebecca was able to assist you so well. We appreciate your feedback and are here for any insurance needs you might have. Let us know if there's anything else we can do for you!"
Audrey
April 22, 2026
5
out of
5
rating by Audrey
"Rebecca was very helpful"
We responded:
"Thank you, Audrey! I'm happy to hear that Rebecca was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Donna Villines
April 21, 2026
4
out of
5
rating by Donna Villines
"Brittany Kemp , State Farm was very helpful & polite & I was very satisfied with my coverage & our conversation ! Thank you State Farm"
We responded:
"Thank you for your feedback, Donna! I'm glad to hear that Brittany was helpful and polite during your conversation. Your satisfaction with your coverage is important to us. If you have any questions or need further assistance, feel free to reach out anytime!"
richard brignoni
April 20, 2026
5
out of
5
rating by richard brignoni
"Rebecca demonstrated efficient polite fun and knowledgeable customer service, shout out for her!"
We responded:
"Thank you for the 5 stars, Richard! We strive to provide you with great customer care and appreciate your feedback!"
Nancy Moore
April 20, 2026
5
out of
5
rating by Nancy Moore
"Everyone is so nice! Had an accident in March, got help right away."
We responded:
"Nancy, thank you for sharing your experience! I'm glad our team could provide prompt assistance after your accident. We truly value your feedback and are always here to help with any insurance needs. If there's anything else you need, just let us know!"
Dee Seals
April 20, 2026
5
out of
5
rating by Dee Seals
"Super helpful and friendly. Saved so much money changing to them."
We responded:
"Thank you for the kind review, Dee! I'm happy to hear that you found our team helpful and friendly. It's great to know we could assist you in saving money by switching to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Donnie Turner
April 17, 2026
5
out of
5
rating by Donnie Turner
"Rebecca Seal did an excellent job reviewing my current policy coverage, available customization options, and the associated costs. She listened to all my questions and addressed every concern more than adequately. It was a pleasure working with her and she made the insurance renewal process quick, easy and most importantly, understandable. Thanks again!"
We responded:
"We love seeing reviews like this, Donnie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Brandi Shepherd
April 17, 2026
5
out of
5
rating by Brandi Shepherd
"Brittany was very friendly and helpful with everything. 😊"
We responded:
"Thank you, Brandi! I'm happy to hear that Brittany was friendly and helpful during your experience. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Al Tho
April 17, 2026
5
out of
5
rating by Al Tho
"My fiancé and I are first time home buyers and are needing home insurance. State Farm was our first call and we spoke with agent Rebecca Seal who went above and beyond. She has been extremely patient with all of our questions and has been quick to call back every time I’ve left a message. She took the time to set up multiple different quotes for us and walked us through them. I can’t express enough how much I appreciate her help throughout this process."
We responded:
"Thank you, Al, for sharing your experience! I'm delighted to hear that Rebecca provided such exceptional service during your insurance journey. Her dedication to answering your questions and offering multiple quotes truly reflects our commitment to customer satisfaction. If you need any further assistance, feel free to reach out!"
Kevin McClelland
April 16, 2026
5
out of
5
rating by Kevin McClelland
"I cannot say enough good things about Sheila Roberts. Her customer service, knowledge, responsiveness, and attention to detail are truly outstanding. Any time I have had a question or needed help with my insurance, Sheila has always responded quickly, explained everything clearly, and made the entire process simple and stress-free. What stands out most is how much she genuinely cares. She pays attention to the small details, follows through on everything she says, and always makes me feel like a priority rather than just another customer. It is rare to find someone who is both highly knowledgeable and so easy and pleasant to work with. Sheila is by far my favorite person to communicate and work with directly for my insurance needs. I have complete confidence in her, and I would highly recommend her to anyone looking for someone professional, dependable, and exceptional at what they do."
We responded:
"Thank you so much, Kevin, for taking the time to share your experience with us! I am truly delighted to hear that Eleanor provided you with such exceptional service during your interaction. It’s wonderful to learn how she took the time to address all of your questions thoroughly, managed your payments efficiently, and ensured that you had everything you needed throughout the process. Your recommendation means a great deal to us, and we want you to know that we are always here to assist you with any future needs you might have. Please feel free to reach out to us anytime; we are more than happy to help!"